At a Glance
- Tasks: Support sales from prospecting to product demos and technical solutions.
- Company: Join Rakuten Symphony, a global leader in innovative enterprise solutions.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Dynamic culture with a focus on innovation and global expansion.
- Why this job: Be part of a team redefining enterprise business with cutting-edge technology.
- Qualifications: 7+ years in client-facing roles with strong communication and technical skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you ready to redefine the future of enterprise Business? Rakuten Symphony is revolutionizing the enterprise sector by challenging outdated perceptions that inhibit rapid innovation and growth. Our open interface platforms, built on modern infrastructure practices, empower IT transformation at unprecedented speed and lower costs than traditional methods, with no compromise on quality or security. With a robust presence in Japan, the United States, Singapore, India, South Korea, Europe, the Middle East, and Africa, Rakuten Symphony is poised for global expansion. Leveraging the cutting-edge technology that successfully launched Japan's latest mobile network, we're ready to extend our innovative IT solutions around the world. To achieve our vision of delivering an advanced cloud-native platform, site management, AI, and private 5G, Rakuten Symphony is actively seeking exceptional talent from diverse backgrounds. We are looking for passionate individuals to join our team across all functional areas—sales, engineering, support, and product development. Together, we can redefine the future of enterprise business at Rakuten Symphony.
About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions.
Responsibilities:
- Support the entire sales process from Prospecting to PO.
- Perform POC, lab trials, product demos, and solutions integration/validation.
- Own and respond to RFx.
- Be responsible and accountable to write the Technical Solution documents for customer engagements.
- Collaborate with the Sales team to facilitate the progress of new opportunities from the business and technical point of view.
- Help generate thought leadership and white papers content for inbound marketing activities.
- Participate in webinars and events providing insight into Robin's products.
- Collect, document, and prioritize technical constraints, workarounds, and functional and non-functional requirements.
- Be the source of Technical and Product expertise and advise customers and prospects accordingly.
- Deploy and manage internal demo environments by personalizing them to customer use cases.
Requirements:
- 7+ years of Sales Engineer, Solution Architect, Customer Success, or equivalent client interaction experience.
- Exceptional verbal and written communication, organization, and presentation skills.
- Hands-on Experience with Docker, Kubernetes, Software-defined storage, and CSI.
- CKD/CKA Certification is a plus.
- Experience and thorough understanding of DBaaS, PaaS, IaaS.
- Exposure to Splunk, Elasticsearch, BigData, and AI/ML is a plus.
- Good knowledge of Linux/Unix Systems.
- Understanding of Networking, Storage, and Security Concepts.
- Exposure to Public clouds (GCP, Azure, and AWS).
- Programming proficiency in any one language: python, C/C++, Golang, or any other programming language or scripting language.
Presales Architect, Enterprise Business employer: Rakuten Symphony
Rakuten Symphony is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to redefine the future of enterprise business. With a strong commitment to employee growth, we offer extensive training opportunities and a dynamic work environment that encourages creativity and teamwork. Located in a global hub for technology and innovation, our team enjoys the unique advantage of working with cutting-edge solutions while being part of a diverse and inclusive workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Presales Architect, Enterprise Business
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Rakuten Symphony values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Rakuten Symphony might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Rakuten Symphony!
✨Direct Apply to Rakuten Symphony
Let's not forget to apply directly through the Rakuten Symphony website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Presales Architect, Enterprise Business
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Rakuten Symphony.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Rakuten Symphony. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Rakuten Symphony
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
