At a Glance
- Tasks: Lead and manage exciting learning and development programmes in a dynamic environment.
- Company: Join Rakuten International, a global tech leader with a vibrant culture.
- Benefits: Competitive pay, potential for permanent role, and a chance to make an impact.
- Other info: Opportunity for career growth in a fast-paced, innovative setting.
- Why this job: Be part of an award-winning team and enhance your skills in programme management.
- Qualifications: 5+ years in programme management, especially in Learning & Development.
The predicted salary is between 50000 - 60000 £ per year.
London / Brighton – 6 months contract. Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
We are seeking an experienced Program Manager to join our Global Talent Management and Inclusion team to support Learning and Leadership Development. This hands‑on, 6‑month contract role focuses on the end‑to‑end delivery of leadership and professional development programmes within a fast‑paced, matrixed environment. You will play a pivotal role in driving execution, coordinating stakeholders, and improving the learner experience while working closely with global teams. This is an excellent opportunity to contribute to an award‑winning team and potentially transition into a permanent role based on performance and business needs.
Key Responsibilities
- Manage the end‑to‑end delivery of leadership and L&D programmes, ensuring all timelines and dependencies remain on track.
- Oversee operational logistics, including scheduling, coordination of vendors, management of systems, and communications.
- Partner effectively with HR, business stakeholders, and external providers to maintain project momentum and resolve issues.
- Collaborate with content owners to ensure all programme materials are practical, engaging, and deliverable.
- Maintain high quality standards across all programmes while tracking participation, feedback, and key performance metrics.
- Identify and implement process improvements to strengthen delivery efficiency and the overall learner experience.
Minimum Requirements
- 5+ years of professional experience in programme management within Learning & Development and/or Leadership Development.
- Strong project management skills, including proficiency in planning, dependency management, and risk tracking.
- Proven experience delivering programmes within a complex, matrixed organisational structure.
- Hands‑on experience with leadership development programmes, such as cohort‑based learning, workshops, and blended solutions.
- Exceptional organisational skills and attention to detail, with a demonstrated track record of follow‑through.
- Demonstrated ability to manage diverse stakeholders and external vendor relationships.
- Proficiency in working with data, reporting, and maintaining clear, professional communication.
Qualification Requirements
- 5+ years in Program Management (L&D/Leadership Development).
- Experience in a matrixed organisation.
- Experience in a technology or digital organisation (preferred).
Program Manager , Learning & Development in Brighton employer: Rakuten Advertising
Rakuten International is an exceptional employer that fosters a dynamic and innovative work culture, encouraging employees to continuously improve and advance their skills. Located in the vibrant tech hub of San Mateo, California, employees benefit from a collaborative environment that prioritises mentorship and professional growth, alongside access to cutting-edge analytics tools and resources. With a commitment to maximising customer satisfaction and a focus on impactful solutions, Rakuten offers a rewarding career path for those looking to make a meaningful impact in the world of advanced analytics.
