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- Tasks: Support patients and the clinical team through varied healthcare and administrative duties.
- Company: Friendly GP practice dedicated to patient care and support.
- Benefits: Rewarding role with opportunities for personal growth and development.
- Other info: Dynamic environment with a supportive team and flexible working options.
- Why this job: Make a real difference in patients' healthcare journeys while gaining valuable experience.
- Qualifications: Caring attitude, strong communication skills, and willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a caring, motivated individual to join our friendly GP practice in a dual role combining Health Care Assistant (HCA) duties with Care Navigator and Administrative support. This is a varied and rewarding position supporting both the clinical team and our patients from taking bloods and conducting health checks to helping patients access the right care at the right time. You'll work across both clinical and reception/admin areas, making a real difference in patients' healthcare journeys.
Main duties of the job
- Clinical (HCA) Duties:
- Perform phlebotomy (blood taking)
- Record observations (e.g. blood pressure, pulse, temperature)
- Carry out ECGs and urinalysis
- Support chronic disease monitoring and NHS Health Checks
- Assist with wound care and dressings
- Support vaccination clinics (e.g. flu) if trained
- Maintain clinical areas and infection control standards
- Accurately document all care in patient records
- Greet and support patients, signposting to appropriate services
- Book appointments and manage patient recalls
- Handle phone, in-person, and online queries
- Liaise with external services and secondary care providers
- Process prescriptions and medication queries (as appropriate)
- Input and update patient data on clinical systems (SystmOne)
- Patient referrals to other services
- Assist with scanning, document workflow, and coding
- Support the delivery of QOF and other clinical targets
Admin/Care Navigator/HCA in Grimsby employer: Raj Medical Centre
Contact Detail:
Raj Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin/Care Navigator/HCA in Grimsby
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, whether it's through LinkedIn or local meetups. We all know that sometimes it's not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Practice makes perfect! Before your interview, get a friend to throw some common questions your way. We want you to feel confident and ready to showcase your skills as an HCA and Care Navigator.
✨Tip Number 3
Show your passion! During interviews, share specific examples of how you've made a difference in patient care or administration. We love to see candidates who genuinely care about improving healthcare experiences.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for motivated individuals like you to join our team!
We think you need these skills to ace Admin/Care Navigator/HCA in Grimsby
Some tips for your application 🫡
Show Your Caring Side: In your application, let us see your caring nature shine through! Share experiences where you've helped others, whether in a healthcare setting or not. We want to know how you connect with people and make a difference.
Tailor Your CV: Make sure your CV is tailored to the Admin/Care Navigator/HCA role. Highlight relevant skills like phlebotomy, patient care, and administrative tasks. We love seeing how your experience aligns with what we do!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so outline your key skills and why you're excited about joining our team without rambling on.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Raj Medical Centre
✨Know Your Role Inside Out
Make sure you understand the dual role of Health Care Assistant and Care Navigator. Familiarise yourself with the specific duties mentioned in the job description, like phlebotomy and patient support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As this role involves a lot of patient interaction, be prepared to discuss your experience in dealing with people. Think of examples where you've provided excellent customer service or supported someone in need. This will demonstrate your caring nature and ability to communicate effectively.
✨Prepare for Clinical Scenarios
Brush up on basic clinical knowledge relevant to the role, such as taking blood pressure or conducting health checks. You might be asked situational questions about how you'd handle certain clinical tasks or patient interactions, so being prepared will give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the practice is the right fit for you.