At a Glance
- Tasks: Coordinate matchday operations and support club activities for an unforgettable fan experience.
- Company: Join a vibrant football club at Stark’s Park, Kirkaldy.
- Benefits: Competitive salary starting from £25,500 and full-time hours with matchday excitement.
- Other info: Flexible working hours including evenings and weekends, with opportunities for growth.
- Why this job: Be part of a passionate team delivering exceptional experiences for supporters and visitors.
- Qualifications: Experience in operations or hospitality, strong organisational skills, and a love for football.
The predicted salary is between 25500 - 25500 £ per year.
Location: Stark’s Park, Kirkaldy
Reports to: Club Lead & Commercial Director
Salary: From £25,500 per annum, dependant on Experience.
Working Hours: Full-time, 40 hours per week, including home matchdays
Purpose of the Role
The Club Operations Coordinator supports the General Manager and Commercial Director on the day-to-day operation of the football club, ensuring operational plans are delivered efficiently across all departments. This varied role is responsible for coordinating matchday operations, volunteers, hospitality support, stock management and administrative processes, helping to deliver outstanding experience for supporters, partners and visitors.
Key Responsibilities
- Club Operations
- Support the Club Lead in delivering the club's operational priorities and projects.
- Coordinate actions arising from operational meetings and monitor progress against agreed deadlines.
- Liaise with internal departments, suppliers and external partners to ensure the smooth delivery of club operations.
- Provide administrative support across operational projects and events.
- Matchday Operations
- Coordinate volunteers and support staff across matchday operations.
- Assist with the delivery of all home fixtures, ensuring operational areas are prepared and matchday plans are implemented.
- Support hospitality, kiosks and supporter services throughout the matchday.
- Liaise with the Hospitality and Kiosk Leads to ensure all kiosks and hospitality areas are fully stocked, operational and ready for matchday, with appropriate staffing arrangements in place.
- Stock Management
- Assist with stock takes across kiosks, hospitality and club operations.
- Monitor stock levels and coordinate re-orders to maintain agreed stock levels.
- Liaise with the Hospitality Lead regarding kiosk openings, staffing and operational readiness.
- Support inventory management and maintain accurate stock records.
- Matchday Stock Reconciliation
- Collect end-of-match stock reports from kiosks and hospitality outlets.
- Complete the Matchday Stock Reconciliation Sheet following each home fixture.
- Update the club's Master Stock Sheet, recording stock sold, wastage and closing balances.
- Investigate stock variances and report findings to the General Manager and Accounts & Office Manager.
- Commercial & Hospitality Support
- Support sponsorship fulfilment and commercial activations.
- Assist with hospitality operations and club events.
- Coordinate corporate bookings and supporter experiences.
- Provide operational support across all commercial activities.
- Administration
- Coordinate volunteer Rota’s and communications.
- Maintain operational records and documentation.
- Support Health & Safety administration and general office duties.
Essential Skills & Experience
- Experience in operations, administration, hospitality or event management.
- Excellent organizational and communication skills.
- Strong IT skills, including Microsoft Office.
- High attention to detail with excellent time management skills.
- Ability to work independently and as part of a team.
- Flexible approach to working evenings, weekends and matchdays.
- Passion for delivering an exceptional supporter experience.
Club Operations CoOrdinator in Kirkcaldy employer: Raith Rovers Football Club
Raith Rovers Football Club is an excellent employer, offering a vibrant work culture that prioritises teamwork and community engagement. Employees benefit from opportunities for professional growth within the sports industry, while enjoying the unique atmosphere of Stark's Park, where passion for football meets a commitment to delivering outstanding supporter experiences.
Contact Details:
Raith Rovers Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Club Operations CoOrdinator in Kirkcaldy
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Raith Rovers Football Club
Don't be shy about reaching out to Raith Rovers Football Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Club Operations CoOrdinator in Kirkcaldy
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Raith Rovers Football Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Raith Rovers Football Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
