[UK] Restaurant Leader

[UK] Restaurant Leader

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic restaurant team and ensure top-notch customer service.
  • Company: Join Raising Cane’s, the fastest-growing chicken brand with a fun culture.
  • Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
  • Other info: Exciting chance to grow with a top restaurant brand in the UK.
  • Why this job: Be part of a thriving team and make a real impact in a fast-paced environment.
  • Qualifications: 5+ years in restaurant management and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Your Role at Raising Cane’s: The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

  • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting.
  • Ensures overall restaurant compliance to company standards, policies and laws.
  • Hires and terminates management-level crewmembers including status change and payroll process.
  • Creates crewmember work and training schedules.
  • Develops management-level crewmembers including performance management.
  • Acts as manager on duty, opens and closes the restaurant, manages cash handling.
  • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance.

General to the role:

  • Enforces Raising Cane’s policies and standards.
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
  • Deploys crewmembers during a shift and provides exemplary customer service.
  • Utilizes reward and recognition program for the crewmembers in the restaurant.
  • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.).
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order.
  • Achieves and maintains training restaurant status.
  • Achieves "meets expectations" or better metrics in all crewmember and operations performance metrics.
  • Completes other duties as assigned.

Qualifications Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
  • Able to recognize problems, set goals, create plans and convert plans into action to solve problems.
  • Able to measure performance, subjectively and objectively with a high level of emotional intelligence.
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
  • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant.
  • 5+ years of restaurant or retail management experience.
  • New restaurant opening and local restaurant marketing experience preferred.
  • GCSEs or equivalent required, some tertiary education preferred.
  • Possess a valid UK driver’s license.

Additional Information: All your information will be kept confidential according to EEO guidelines. Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying.

[UK] Restaurant Leader employer: Raising Cane's

At Raising Cane’s Chicken Fingers®, we pride ourselves on our vibrant work culture and commitment to employee development, making us an exceptional employer for those looking to thrive in the fast-paced restaurant industry. Our 'Work Hard. Have Fun.' philosophy fosters a supportive environment where each team member is valued, and opportunities for growth abound as we continue to expand rapidly across the UK. Join us in creating memorable experiences for our customers while enjoying competitive benefits and a dynamic team atmosphere.

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Contact Details:

Raising Cane's Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land [UK] Restaurant Leader

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Raising Cane's. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Raising Cane's

Don't be shy about reaching out to Raising Cane's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace [UK] Restaurant Leader

Leadership Skills
Financial Management
Operational Compliance
Staff Development
Customer Service
Analytical Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Raising Cane's and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Raising Cane's

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!