At a Glance
- Tasks: Lead restaurant operations and ensure top-notch service while having fun with your team.
- Company: Join Raising Cane’s, the fastest-growing chicken brand with a vibrant culture.
- Benefits: Enjoy competitive pay, bi-weekly bonuses, and 28 paid holidays a year.
- Other info: Flexible shifts, casual attire, and opportunities for career growth await you!
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Must be 18+, with 3+ years of management experience and a passion for great service.
The predicted salary is between 30000 - 40000 £ per year.
At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Operations Managers:
- Medical Cover
- Competitive Pension
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
Perks & Rewards for Restaurant Managers:
- Bi-Weekly Pay available
- Competitive pay + monthly bonus
- 28 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Employee Discount Programs
Your Role at Raising Cane’s:
The Restaurant Operations Manager (ROM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.
Your Impact and Responsibilities:
- Executes Restaurant operations functions
- Acts as manager on duty and opens and closes the Restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meeting Raising Cane’s operations and safety standards
- Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
- Deploys Crewmembers during a shift
- Provides exemplary customer service
- Utilises reward and recognition program for the Crewmembers in the Restaurant
- Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
- Ensures cleanliness of the Restaurant and ensures the facility is in good working order
- Completes other duties as assigned
Essential Functions:
The following requirements describe what is needed to successfully perform the role:
- Take orders accurately, process payments efficiently, and communicate clearly
- Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
- Maintain a clean, safe Restaurant while following all food safety and company procedures
- Lead by example and uphold the standards of Raising Cane’s at all times
- Demonstrates a ‘can do’ approach and coaches others to perform to their best ability
Required Qualifications:
- Must be 18 years of age or older
- GCSEs or equivalent required
- 3+ years of Restaurant or retail management experience
- Must complete all required Raising Cane’s company training programs
- Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
- Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
- Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems
- Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying.
Restaurant Operations Manager employer: Raising Cane's
At Raising Cane’s Chicken Fingers®, we pride ourselves on our vibrant work culture and commitment to employee growth, making us an exceptional employer for the Restaurant Operations Manager role. With competitive pay, comprehensive benefits including medical cover and a pension plan, and a fun, casual atmosphere, we empower our Crewmembers to excel while enjoying 28 paid holidays a year and opportunities for recognition and rewards. Join us in our mission to serve craveable meals and be part of a rapidly growing brand that values each team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Operations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Raising Cane's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Raising Cane's
Don't be shy about reaching out to Raising Cane's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Operations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Raising Cane's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Raising Cane's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
