At a Glance
- Tasks: Lead the ISA service, ensuring compliance and driving improvements with internal teams.
- Company: Join Raisin, a leading FinTech connecting consumers with banks globally.
- Benefits: Enjoy competitive salary, hybrid work, training budget, and 28 days holiday plus bank holidays.
- Other info: Join a diverse team of over 800 people from 75+ countries and grow your career.
- Why this job: Be the go-to expert in a dynamic environment and make a real impact on savings products.
- Qualifications: Degree in business or finance, with 3+ years in ISA management or financial services.
The predicted salary is between 50000 - 60000 £ per year.
Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.
This role is designed to be the lead internal UK ISA expert and owner of our ISA service we offer to our customers. In this role you will be directly accountable for its successful operation and stability, working with our internal teams and external providers. This includes working with our transfers function and ensuring operational, regulatory and SLA compliance.
The focus of this role is ultimately building and growing an excellent ISA service, being a go-to source of knowledge for our various internal teams and working with our Product teams to drive improvements, iterations and automations to the ISA service. This individual will sit within the UK arm of Raisin reporting to the UK CEO.
Your Responsibilities- Own the ISA Service: Become the technical business owner, working with our Product & Engineering teams to iterate on the service, and reviewing proposed changes to the functionality from time to time and taking decisions where required whilst ensuring compliance with the ISA rules and stay ahead of any changes.
- Stakeholder and service reporting: Take the lead with our service bank, (Clearbank) owning the SLAs set down for our teams, being accountable for their performance and reporting both to Clearbank and to adjacent teams internally to Raisin on performance and improvement initiatives.
- Technical Knowledge: Be the key internal go-to expert for various stakeholders including the Transfers team processing applications using the service, and our Product & Engineering teams who work to improve the service overall. Ensure our Customer Service Process & Knowledge teams are up to date and are driving a best in class ISA service, as 1st line support for this product range.
- Oversee our Operations: Regularly review the output from the team processing ISA Transfers day to day, ensuring SLA compliance and good customer outcomes as we grow our offering.
- Project manage improvements and expansions: As we evolve our savings offering into new products and asset classes, the ISA owner will play a key role in delivering improvements to both existing and new services involving ISAs.
- University degree in business, economics or a comparable field, preferably with a focus on finance.
- Previous work experience in proposition management or directly in ISA proposition management.
- Minimum 3 years of relevant work experience in an operational ISA related role focused within financial services (e.g. banks or ISA providers).
- Knowledge of the UK retail savings and banking market is highly advantageous.
- Experience in areas of digital banking or deposit products are highly advantageous.
- Entrepreneurial mind-set and the ability to work and communicate in a fast-paced international environment.
- Excellent analytical and communication skills.
- Ability to influence and build long lasting business relationships.
Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.
As part of our team, you will benefit from an Employee Development Budget of £1,700 and 4 full training days per year. Always hungry? Breakfast, snacks, daily fresh fruit and drinks are at your disposal around the clock. We are hybrid working, we are in the office twice a week, giving the team the opportunity to collaborate and spend time together. Wednesday is our core day in the office. We offer 28 days + Bank Holidays of holiday a year. One day birthday leave to celebrate your birthday. We offer you a company stakeholder pension with a minimum employer contribution of 5%. The opportunity to experience our annual retreats in exciting European cities and other team building events.
We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Propositions Manager in Manchester employer: Raisin
Raisin is an exceptional employer that prioritises a supportive and inclusive work culture, fostering collaboration among a diverse team of over 800 professionals from more than 75 countries. With a strong focus on employee development, offering a generous budget for training and ample holiday time, Raisin empowers its employees to grow and thrive in their careers while enjoying a balanced work-life environment. Located in the heart of the UK, the company also provides unique opportunities for team bonding through annual retreats and regular social events, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Raisin. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Propositions Manager in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Raisin.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Raisin's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Raisin
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Raisin.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Raisin will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Raisin employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
