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- Tasks: Assist customers with inquiries and support platform growth in the UK.
- Company: Leading FinTech company in Manchester with a diverse team culture.
- Benefits: Competitive benefits, training budgets, and flexible working arrangements.
- Why this job: Join a dynamic team and help shape the future of FinTech.
- Qualifications: Experience in customer service and fluent in English.
- Other info: Enjoy a hybrid work setup and be part of an inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading FinTech company in Manchester seeks a Junior Customer Service Agent to respond to customer inquiries and support the growth of their platform in the UK.
The ideal candidate has experience in customer service, is fluent in English, and enjoys working in a hybrid setup.
This role offers competitive benefits including training budgets and flexible working arrangements, while fostering a diverse and inclusive team culture.
FinTech Customer Support Associate — UK, Hybrid Growth in Manchester employer: Raisin
Contact Detail:
Raisin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech Customer Support Associate — UK, Hybrid Growth in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face as a FinTech Customer Support Associate and role-play responses. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace FinTech Customer Support Associate — UK, Hybrid Growth in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can contribute to our FinTech platform, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background fits with our team culture. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: As a Customer Support Associate, clear communication is key. In your application, demonstrate your ability to convey information effectively. We appreciate candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Raisin
✨Know the FinTech Landscape
Before your interview, brush up on the latest trends in the FinTech industry. Understanding the company's position within the market and its competitors will show that you're genuinely interested and informed.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlighting your problem-solving skills and ability to empathise with customers will make you stand out.
✨Embrace the Hybrid Setup
Since this role is hybrid, be ready to discuss how you manage your time and productivity in both remote and in-office settings. Share any tools or strategies you use to stay organised and connected with your team.
✨Cultural Fit Matters
This company values diversity and inclusion, so be prepared to discuss how you contribute to a positive team culture. Share your thoughts on collaboration and how you can help foster an inclusive environment.