Receptionist Administrator in Bolton

35 hours per week; Monday–Thursday 8:00am–3:50pm, Friday 8:30am–2:30pm

Location

Raise Education & Wellbeing School
Quest Centre, Brownlow Way, Bolton, BL1 3UB

About the Role

We are seeking a professional and welcoming Reception Administrator to join our Business Support Team. This is a key front‑of‑house role, responsible for managing the reception area and delivering high‑quality administrative support across the school.

You will be the first point of contact for visitors and callers, ensuring a safe, efficient, and friendly reception environment. Alongside reception duties, you will support a wide range of administrative functions, including attendance reporting, resource management, communications, and facilities support.

Key Responsibilities

• Provide a front-line, customer-focused service for pupils, staff, and visitors
• Manage incoming and outgoing communications, including calls, emails, and post
• Maintain accurate school records and support attendance reporting
• Coordinate printing, reprographics, and resource distribution
• Support compliance checks and health & safety procedures
• Assist with student welfare administration and safeguarding protocols
• Undertake general administrative tasks, including minuting meetings and drafting correspondence

About You

• Proficient in MS Office (Word, Excel, Outlook)
• Calm and emotionally regulated under pressure
• Strong organisational and communication skills
• Ability to maintain confidentiality and handle sensitive matters professionally
• Comfortable working with young people and families with challenging behaviours
• Evidence of continuous professional development
• Experience in a school-based administrative role
• Familiarity with Educational Management Information Systems
• Modern assessment and learning platforms
• Work with supportive colleagues across curriculum areas
• Receive regular CPD and updates
• Develop new skills and competencies
• Access training and professional development
• Be part of our ‘grow our own’ talent pool
• Mindfulness courses
• Employment Assistance Programme (including Counselling and legal and financial advice)

Values

• Trauma and Mental Health Informed approaches
• Attachment Aware
• Compassionate and supportive
• Restorative

Rewarding

• Making a real difference to pupils’ lives
• Autonomy within your role
• Freedom to be innovative within your subject and beyond

Our School

Raise Education and Wellbeing school is a trauma‑informed independent SEMH special school that caters for 11 to 19 year olds (up to 25 if their needs require) with education and healthcare plans.

In addition we provide a Day 6 service to councils for children that have been permanently excluded, providing them with specialist assessment in order to determine their overall needs.

We are a new school, having registered in 2016 and received an Ofsted judgement of Good with Outstanding features, in 2017 & 2022.

It’s in our name to Raise the Youth, and we place child’s welfare and wellbeing paramount, treating all our students with a person‑centred approach, with dignity, compassion and respect. We are a compassionate learning and developmental organisation with a strong team who support one another, and a school which has outstanding features and fully committed towards being outstanding in all areas. We provide a quality education with the freedom to teach, whilst meeting needs and supporting aspirations to encourage learning for life.

What Ofsted said about our school:

“Pupils enjoy attending this school. They like the wide range of experiences in which they can participate and the way staff help them to succeed. The school’s curriculum is ambitious for all pupils and reflects the school’s ethos. It has been designed to help pupils to overcome their considerable barriers to learning”.

Raise the Youth Foundation CICis an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability,or age. All applicants are considered based on their merits and abilities for the job. All postsare subject to enhanced DBS checks. We operate a strict safeguarding policy which is consistently and rigorously applied.