Business Development Manager - CX Solutions in Wolverhampton
Business Development Manager - CX Solutions

Business Development Manager - CX Solutions in Wolverhampton

Wolverhampton Full-Time 45000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Generate high-quality meetings and opportunities in a competitive CX SaaS market.
  • Company: Leading EMEA CX Transformation brand supporting blue chip clients.
  • Benefits: Competitive salary, uncapped commission, and clear career progression.
  • Other info: Work closely with Business Development Directors and leverage AI-powered tools.
  • Why this job: Join a dynamic team and make an impact in the fast-paced CX industry.
  • Qualifications: 1-2 years B2B sales experience in Customer Experience or related fields.

The predicted salary is between 45000 - 60000 £ per year.

£45,000 to £60,000 base salary + Uncapped Commission. On-Target Earnings (OTE) structured at 50% of base (e.g. £60k base offers would be £90k OTE). Commission earned primarily on meetings organised (smaller component) and deals closed (majority of earnings).

Career Progression: Successful performers can expect to step up within 12–18 months into broader Business Development responsibilities, taking ownership of smaller opportunities and progressing toward full BDM roles.

Our Client is a EMEA wide CX Transformation and Outsourcing brand that supports blue chip clients with the full range of CX Software and People solutions; including CCaaS, Conversational Agent AI, Automation of Omnichannel CX and back office processes.

Role Overview: We are recruiting Business Development Managers (BDMs) / Lead Generators to strengthen our sales pipeline and support the business through a period of transition and growth. This is a performance-driven role focused on generating high-quality meetings and opportunities in a competitive CX SaaS and Outsourcing market place. The successful candidates will work closely with Business Development Directors (BDDs) by vertical to build consistent stakeholder relationships and drive pipeline activity.

Candidate Profile – Who We’re Looking For

  • Ideal Background: Must have B2B sales experience in Customer Experience (CX) SaaS or Conversational AI or Contact Centre BPO sales.
  • 1–2 years of relevant sales experience.
  • UK Based with Permanent Rights to Work.

Key Personal Attributes:

  • High energy, positive personality, and strong resilience.
  • Ability to handle rejection and creatively find alternative ways into accounts.
  • Credible, engaging communication style suitable for senior business conversations.
  • Some prior sales experience (not entry-level straight from education).

Role Responsibilities & Sales Structure

  • Primary focus on Tier 3 accounts (50–500 accounts per vertical) to generate qualified meetings and opportunities.
  • Work in partnership with assigned BDDs by vertical:
  • One BDD covers Retail / Travel / Hospitality.
  • Another covers Utilities / Financial Services.
  • Leverage an AI-powered lead generation engine that creates highly personalised outreach emails using LinkedIn profiles, company websites, and local news.
  • Maintain consistent outreach cadence, follow-up discipline, and accurate tracking of activity.
  • Key performance metrics include: dials completed, research packs, stakeholder meetings booked, messaging cadence, and follow-up consistency.
  • We are only accepting candidates with B2B sales experience in CX channels. If you are interested please reply with your CV.

    Business Development Manager - CX Solutions in Wolverhampton employer: raise-gtm

    Join a dynamic and innovative EMEA-wide CX Transformation brand that prioritises employee growth and offers a vibrant work culture. With competitive salaries, uncapped commission structures, and clear career progression paths, this role as a Business Development Manager provides an exciting opportunity to thrive in a supportive environment while working with leading blue-chip clients. Embrace the chance to develop your skills in a fast-paced industry, where your contributions directly impact the success of transformative business services.
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    Contact Detail:

    raise-gtm Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Business Development Manager - CX Solutions in Wolverhampton

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the CX industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.

    ✨Tip Number 2

    Practice your pitch! You never know when you’ll meet someone who could help you land a job. Have a quick, engaging summary of your experience and what you’re looking for ready to go. Make it memorable!

    ✨Tip Number 3

    Follow up after meetings or networking events. A simple thank-you email can go a long way. It shows you’re professional and genuinely interested in building relationships, which is key in business development.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you started on this exciting journey!

    We think you need these skills to ace Business Development Manager - CX Solutions in Wolverhampton

    B2B Sales Experience
    Customer Experience (CX) Knowledge
    SaaS Sales Experience
    Conversational AI Understanding
    Contact Centre BPO Sales Experience
    Lead Generation
    Stakeholder Relationship Management
    Communication Skills
    Resilience
    Creativity in Problem Solving
    Outreach and Follow-Up Discipline
    Performance Metrics Tracking
    Engagement with Senior Business Conversations
    Adaptability in a Competitive Market

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your B2B sales experience in CX SaaS or Conversational AI, and don’t forget to showcase any relevant achievements that demonstrate your ability to generate leads and close deals.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your high energy and resilience, and how you’ve successfully navigated challenges in previous sales roles. Keep it engaging and professional!

    Showcase Your Communication Skills: Since this role involves senior business conversations, make sure your written application reflects your credible and engaging communication style. Use clear language and structure your application well to make it easy for us to read and understand your points.

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

    How to prepare for a job interview at raise-gtm

    ✨Know Your CX Stuff

    Make sure you brush up on your knowledge of Customer Experience (CX) SaaS and Conversational AI. Understand the latest trends and challenges in the industry, as well as the specific solutions your potential employer offers. This will help you engage in meaningful conversations during the interview.

    ✨Showcase Your Sales Skills

    Prepare to discuss your previous B2B sales experiences, especially any related to CX or contact centre solutions. Be ready to share specific examples of how you've generated leads, closed deals, and built relationships with stakeholders. Use metrics to highlight your achievements!

    ✨Demonstrate Resilience

    Since this role requires handling rejection, think of a few stories where you faced challenges but bounced back. Show them that you have the energy and positive attitude to keep pushing forward, even when things get tough. This will resonate well with their expectations.

    ✨Ask Insightful Questions

    Prepare some thoughtful questions about the company's approach to CX transformation and how they leverage technology in their solutions. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.

    Business Development Manager - CX Solutions in Wolverhampton
    raise-gtm
    Location: Wolverhampton
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