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- Tasks: Generate high-quality meetings and opportunities in a competitive CX SaaS market.
- Company: Leading EMEA CX Transformation brand with a focus on innovation.
- Benefits: Competitive salary, uncapped commission, and clear career progression.
- Other info: Work closely with Business Development Directors and leverage AI-powered tools.
- Why this job: Join a dynamic team and make an impact in the fast-paced CX industry.
- Qualifications: 1-2 years B2B sales experience in CX SaaS or Conversational AI required.
The predicted salary is between 45000 - 60000 £ per year.
£45,000 to £60,000 base salary + Uncapped Commission. On-Target Earnings (OTE) structured at 50% of base (e.g. £60k base offers would be £90k OTE). Commission earned primarily on meetings organised (smaller component) and deals closed (majority of earnings).
Career Progression: Successful performers can expect to step up within 12–18 months into broader Business Development responsibilities, taking ownership of smaller opportunities and progressing toward full BDM roles.
Our Client is a EMEA wide CX Transformation and Outsourcing brand that supports blue chip clients with the full range of CX Software and People solutions; including CCaaS, Conversational Agent AI, Automation of Omnichannel CX and back office processes.
Role Overview: We are recruiting Business Development Managers (BDMs) / Lead Generators to strengthen our sales pipeline and support the business through a period of transition and growth. This is a performance-driven role focused on generating high-quality meetings and opportunities in a competitive CX SaaS and Outsourcing market place. The successful candidates will work closely with Business Development Directors (BDDs) by vertical to build consistent stakeholder relationships and drive pipeline activity.
Candidate Profile – Who We’re Looking For
- Ideal Background: Must have B2B sales experience in Customer Experience (CX) SaaS or Conversational AI or Contact Centre BPO sales.
- 1–2 years of relevant sales experience.
- UK Based with Permanent Rights to Work.
Key Personal Attributes:
- High energy, positive personality, and strong resilience.
- Ability to handle rejection and creatively find alternative ways into accounts.
- Credible, engaging communication style suitable for senior business conversations.
- Some prior sales experience (not entry-level straight from education).
Role Responsibilities & Sales Structure
- Primary focus on Tier 3 accounts (50–500 accounts per vertical) to generate qualified meetings and opportunities.
- Work in partnership with assigned BDDs by vertical:
- One BDD covers Retail / Travel / Hospitality.
- Another covers Utilities / Financial Services.
We are only accepting candidates with B2B sales experience in CX channels. If you are interested please reply with your CV.
Business Development Manager - CX Solutions employer: raise-gtm
Contact Detail:
raise-gtm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - CX Solutions
✨Tip Number 1
Network like a pro! Get out there and connect with people in the CX industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Business Development Manager role.
✨Tip Number 2
Practice your pitch! You never know when an opportunity might pop up, so be ready to talk about your experience and how you can add value to a potential employer. Keep it engaging and tailored to the CX solutions space.
✨Tip Number 3
Follow up after meetings! If you’ve had a chat with someone about a role or opportunity, drop them a quick message to thank them and reiterate your interest. It shows initiative and keeps you top of mind.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your enthusiasm. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Business Development Manager - CX Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your B2B sales experience in CX SaaS or Conversational AI, and don’t forget to showcase any relevant achievements that demonstrate your ability to generate leads and close deals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your high energy and resilience, and how you’ve successfully navigated challenges in previous sales roles. Keep it engaging and professional!
Showcase Your Communication Skills: Since this role involves senior business conversations, make sure your written application reflects your credible and engaging communication style. Use clear and concise language, and avoid jargon unless it’s relevant to the CX industry.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at raise-gtm
✨Know Your CX Stuff
Make sure you brush up on your knowledge of Customer Experience (CX) SaaS and Conversational AI. Understand the latest trends and challenges in the industry, as well as how your potential employer's solutions fit into the market. This will help you engage in meaningful conversations during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous B2B sales experiences, especially in CX or related fields. Be ready to share specific examples of how you've generated leads, closed deals, and built relationships with clients. Use metrics to highlight your achievements, as numbers speak volumes in sales roles.
✨Demonstrate Resilience
Since this role requires handling rejection, think of a few stories where you faced challenges but bounced back. Show them that you have the energy and positive attitude to keep pushing forward, even when things get tough. This will resonate well with their focus on resilience.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to CX transformation and how they leverage technology in their services. This not only shows your interest in the role but also demonstrates your understanding of the industry. Plus, it gives you a chance to assess if the company aligns with your career goals.