At a Glance
- Tasks: Manage global enterprise accounts and ensure smooth delivery across multiple regions and stakeholders.
- Company: Join Kyra, a leading influencer marketing platform working with top brands.
- Benefits: Enjoy hybrid working, generous PTO, wellness days, and a learning budget.
- Other info: Thriving environment for proactive self-starters with a passion for AI.
- Why this job: Be the key player in high-impact campaigns and build strong client relationships.
- Qualifications: 4-6 years in influencer marketing with hands-on campaign experience.
The predicted salary is between 50000 - 60000 £ per year.
About Kyra
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.
London (Hybrid) | 9-month Fixed-Term Contract Competitive, dependent on experience
The Opportunity
You will be the day‑to‑day owner of one of Kyra's largest and most complex global enterprise accounts: a fast‑moving, multi‑category consumer brand with 12+ sub‑brands, 35+ active stakeholders, and campaigns running simultaneously across multiple regions. Your job is to keep delivery tight, keep the client happy, and be a safe pair of hands on a flagship account. This is not about growing or expanding the account. The commercial relationship is locked in. The job is world‑class servicing at enterprise scale.
What you'll do:
- Own the global account relationship across 12+ sub‑brands and multiple regions.
- Stay organised across a volume of comms, briefs, and stakeholders that is genuinely unusual.
- Orchestrate cross‑functional teams – creative, paid media, creator partnerships, and product.
- Prevent issues – if something drifts (performance, scope, relationship, or timeline) you see it early and fix it.
- Lead the Relationship – Own client relationships across product launches, seasonal campaigns, and always‑on programmes.
- Turn Insight into Strategy – Translate campaign data into clear, executive‑level recommendations using AI to move from raw numbers to narrative faster.
- Own Delivery End‑to‑End – Lead client onboarding for new briefs: build decks, verify SOW accuracy, coordinate internal teams, demo the platform.
- Protect & Grow Revenue – Lead post‑campaign analysis: run internal post‑mortems, build PCA decks, present performance narratives.
- Keep the System Tight – Keep tracking clean. Watch capacity. Fix what's inefficient.
What We're Looking For
- 4–6+ years in influencer or creator marketing Campaign execution experience.
- Enterprise account servicing at scale.
- Exceptional organisation.
- Self‑starter with an entrepreneurial mindset.
- Strong hands‑on campaign experience, with real fluency in TikTok.
- AI fluency, applied.
- Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards.
- CPG or multi‑category consumer brand experience is a plus.
Traits That Matter
- Proactive.
- Organised.
- Adaptable.
- Self‑starting.
- Comfortable with ambiguity.
What Success Looks Like
- By Month 1: You have full context on all active sub‑brands, briefs, and stakeholders.
- By Month 3: Delivery is running smoothly across all regions.
- By Month 6: The account is in better shape than when you arrived.
Benefits
- Hybrid working: 2 days per week in‑office, 4 days during the first 2 weeks of onboarding.
- Annual Time Off: 25 days PTO (pro‑rated) + bank holidays (pro‑rated), 4 company‑wide days off, 3 wellness days, and paid sick leave each year.
- Growth: Annual Learning & Development budget to invest in your skills.
- Rewards: Annual bonus scheme to recognise great work.
Senior Client Success Manager - Influencer Marketing (9 Month FTC) | UK employer: Rainfallcap
Kyra is an exceptional employer that fosters a dynamic and supportive work culture, offering hybrid working arrangements and a generous annual leave policy, including wellness days. With a strong focus on employee growth through dedicated learning and development budgets, team members are empowered to enhance their skills while working on high-profile global accounts in the vibrant city of London. The collaborative environment encourages proactive problem-solving and innovation, making it an ideal place for those seeking meaningful and rewarding employment in influencer marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Success Manager - Influencer Marketing (9 Month FTC) | UK
✨Tip Number 1
Get to know the company inside out! Research Kyra's recent campaigns and their impact. This will help you speak their language during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences align with the role's demands, especially around managing complex accounts and using AI tools. Practice articulating these examples clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It’s a small gesture that can make a big difference!
We think you need these skills to ace Senior Client Success Manager - Influencer Marketing (9 Month FTC) | UK
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your hands-on experience in influencer marketing. We want to see that you've not just managed accounts but have actually executed campaigns. Use specific examples to demonstrate your skills!
Be Organised:Given the complexity of the role, organisation is key! When writing your application, showcase how you manage multiple stakeholders and briefs without getting lost in the details. A clear structure in your application will impress us.
Use AI to Your Advantage:Since our platform is AI-powered, it’s a good idea to mention any experience you have with AI tools. Show us how you’ve used data to inform your strategies and decisions in past roles. This will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Rainfallcap
✨Know Your Stuff
Before the interview, dive deep into Kyra's platform and its features. Familiarise yourself with their key clients and campaigns, especially those involving influencer marketing. This will not only show your genuine interest but also help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Organisation Skills
Given the complexity of managing multiple stakeholders and briefs, be ready to discuss specific examples from your past roles where you successfully juggled various tasks. Highlight your methods for staying organised and ensuring nothing slips through the cracks.
✨Demonstrate Proactivity
Kyra values self-starters who can anticipate issues before they arise. Prepare to share instances where you identified potential problems early and took action to resolve them. This will illustrate your proactive mindset and ability to thrive in a dynamic environment.
✨Leverage AI in Your Responses
Since AI is central to Kyra's operations, be prepared to discuss how you've used AI tools in your previous roles. Whether it's for campaign analysis or reporting, showcasing your fluency with AI will demonstrate that you're ready to hit the ground running.
