At a Glance
- Tasks: Lead a team, drive sales, and ensure an exceptional customer experience in our shop.
- Company: Join Rainbows Children’s Hospice, making a real difference for families in need.
- Benefits: Enjoy 27 days holiday, healthcare cashback, and fun staff events.
- Other info: Fixed term role with great career development opportunities.
- Why this job: Be a key player in supporting children and families while developing your leadership skills.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about customer service, thrive on challenges, and enjoy leading a team? Do you want to manage your own shop while making a real difference? If so, this could be the perfect role for you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
We are currently seeking an experienced Store Manager on a fixed term basis, to provide Maternity cover for our store in Long Eaton, Nottingham.
Location: 34 High Street, Long Eaton, Nottingham, NG10 1HY
Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis
This is a fixed term position covering maternity leave for a maximum of 12 months.
About The Role
As Shop Manager of our Long Eaton shop, you’ll play a key role in driving sales, leading a dedicated team of volunteers, and ensuring an exceptional customer experience.
Key Responsibilities
- Drive store performance and profitability by effectively managing sales, stock, and promotions
- Maximise donations and Gift Aid contributions
- Ensure a consistent flow of fresh, saleable stock
- Lead and motivate your team, collaborating with the E‑commerce Manager to grow online sales via platforms like eBay and Depop
Essential Requirements
- Experience in a retail management environment
- Excellent leadership and management skills
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- Ability to manage a diverse team with varying skill sets
- Experience in recruiting, training, and motivating volunteers
- Confidence in working towards financial targets and managing budgets
Our Benefits include
- Eligibility to join blue light card discount scheme and Company Shop
- Healthcare Cashback plan
- Life Assurance
- 27 days holiday plus bank holidays
- Plus bank holiday allowance but expectation to work bank holidays in this role
- Contributory pension scheme or Salary Sacrifice Pension Scheme
- Free access to an employee assistance programme
- Wellbeing support and access to Mental Health First Aiders
- Unofficial benefits: Fun events, All staff away days, Guest visitors
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager.
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Shop Manager (Maternity Cover) employer: Rainbows Hospice for Children and Young People
At Rainbows Children’s Hospice, we pride ourselves on being an exceptional employer that values passion and dedication in our team. As a Shop Manager in Long Eaton, you will not only lead a committed group of volunteers but also contribute to a meaningful cause, providing vital support to families in need. With a supportive work culture, comprehensive benefits including healthcare cashback, generous holiday allowance, and opportunities for personal growth, we ensure that our employees feel valued and empowered in their roles.
Contact Details:
Rainbows Hospice for Children and Young People Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Maternity Cover)
✨Tip Number 1
Get to know the company! Research Rainbows Children’s Hospice and understand their mission. This will help you connect your passion for customer service with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work there and how to stand out in your application.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or improved customer service. This will show you’re ready to take on the Shop Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Rainbows Children’s Hospice.
We think you need these skills to ace Shop Manager (Maternity Cover)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see how you thrive on challenges and lead teams, so share specific examples that highlight your experience and passion for making a difference.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and essential requirements mentioned in the job description. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your experience and skills are easy to understand. This will help us see why you’re the perfect fit for the Shop Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to hear from you!
How to prepare for a job interview at Rainbows Hospice for Children and Young People
✨Know Your Stuff
Before the interview, make sure you understand Rainbows Children’s Hospice and its mission. Familiarise yourself with their services and how they impact the community. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead effectively.
✨Customer Service is Key
Since excellent customer service is crucial for this role, be ready to discuss your approach to providing outstanding service. Share stories that highlight your ability to handle difficult situations and ensure customer satisfaction. This will illustrate your commitment to maintaining high service standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and future goals. This not only shows your enthusiasm for the position but also helps you gauge if the role is the right fit for you.
