At a Glance
- Tasks: Assist in managing furniture delivery and collection while providing excellent customer service.
- Company: Join Rainbows Children’s Hospice, making a difference in the community.
- Benefits: Enjoy 27 days holiday, healthcare cashback, and fun staff events.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Drive a van, support families, and be part of a caring team.
- Qualifications: Must have a driving licence and experience with commercial vans.
The predicted salary is between 9524 - 10500 £ per year.
Are you an experienced commercial van driver looking for your next exciting challenge? Do you enjoy being part of a team, solving problems on the go, and making a real difference in your local community? If so, we’d love to hear from you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
Location & Hours
Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN. You will be driving around the East Midlands, covering Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire. Full driving licence is essential. 15 hours per week, working 2 out of 7 days on a rota basis – £9,524 per annum.
About The Role
Assist in managing the collection and delivery of donated stock from customers and businesses to support store sales and profit targets. Take responsibility for the company van’s upkeep and deliver exceptional customer service both on‑site and off.
Key Responsibilities
- Deliver and collect furniture/stock professionally.
- Support the Furniture Delivery Service Manager with planning collections, managing volunteers, and van maintenance.
- Collect and distribute corporate stock as needed.
- Generate stock via social media following Rainbows guidelines.
- Report incidents and van damage promptly.
- Assess stock condition and communicate with customers.
- Promote and process Gift Aid donations.
- Ensure correct loading and delivery of stock.
- Assist with moving and displaying furniture to maximise sales.
- Provide store cover during management absences.
- Drive vehicles safely and follow the Highway Code.
- Promote the store and engage with the local community.
- Keep the van clean and tidy.
- Carry out PAT testing and furniture assembly (training provided).
Essential Requirements
- Excellent customer service skills with the ability to implement agreed standards of service with delivery and collection service and instore.
- The ability to recruit, train and motivate volunteers.
- Able to manage logistics of delivery service.
- Driving licence.
- Experience of driving a commercial van.
Desirable Requirements
- Previous experience in a retail environment.
- Experience of carrying and lifting furniture.
- Experience of managing customer‑facing delivery service.
Our Benefits
- Eligibility to join blue light card discount scheme and Company Shop.
- Healthcare Cashback plan.
- Life Assurance.
- 27 days holiday.
- Plus bank holiday allowance but expectation to work bank holidays in this role.
- Contributory pension scheme or Salary Sacrifice Pension Scheme.
- Free access to an employee assistance programme.
- Wellbeing support and access to Mental Health First Aiders.
- Unofficial benefits: Fun events, All staff away days, Guest visitors.
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, at ben.wright@rainbows.co.uk. To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk.
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Assistant Furniture Delivery Service Manager in Shepshed employer: Rainbows Hospice for Children and Young People
At Rainbows Children’s Hospice, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters teamwork and personal growth, offering employees opportunities to develop their skills while providing vital services to families in need. With benefits like a contributory pension scheme, healthcare cashback plan, and engaging team events, working with us not only enriches your career but also allows you to be part of something truly rewarding.
Contact Details:
Rainbows Hospice for Children and Young People Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Furniture Delivery Service Manager in Shepshed
✨Tip Number 1
Get to know the company! Research Rainbows Children’s Hospice and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and logistics. Think about your past experiences and how they relate to the role of Assistant Furniture Delivery Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Rainbows.
We think you need these skills to ace Assistant Furniture Delivery Service Manager in Shepshed
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your experience as a commercial van driver in your application. We want to see how your driving skills can contribute to our mission at Rainbows Children’s Hospice.
Customer Service is Key:Since this role involves interacting with customers, emphasise your excellent customer service skills. Share examples of how you've gone above and beyond to help others in previous roles.
Team Player Vibes:We love team players! Mention any experience you have working with volunteers or in a team setting. It shows us that you can collaborate effectively and support your colleagues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Rainbows Hospice for Children and Young People
✨Know the Mission
Before your interview, take some time to understand Rainbows Children’s Hospice and its mission. Familiarise yourself with their work in the community and how your role as an Assistant Furniture Delivery Service Manager contributes to that mission. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you solved problems or received positive feedback. This will demonstrate your ability to implement agreed standards of service.
✨Be Ready to Discuss Logistics
The role involves managing logistics for deliveries, so be prepared to discuss your experience in this area. Think about how you’ve planned routes, managed time effectively, or coordinated with team members in previous jobs. Highlighting these skills will show you’re ready to handle the responsibilities of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, volunteer management, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
