At a Glance
- Tasks: Lead a team, drive sales, and ensure an exceptional customer experience.
- Company: Join Rainbows Children’s Hospice, making a real difference in the community.
- Benefits: Enjoy 27 days holiday, healthcare cashback, and fun staff events.
- Other info: Fixed term role with excellent career development opportunities.
- Why this job: Manage your own shop while supporting families and children in need.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about customer service, thrive on challenges, and enjoy leading a team? Do you want to manage your own shop while making a real difference? If so, this could be the perfect role for you! Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
We are currently seeking an experienced Store Manager on a fixed term basis, to provide Maternity cover for our store in Long Eaton, Nottingham.
Location: 34 High Street, Long Eaton, Nottingham, NG10 1HY
Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis
This is a fixed term position covering maternity leave for a maximum of 12 months.
About The Role
As Shop Manager of our Long Eaton shop, you’ll play a key role in driving sales, leading a dedicated team of volunteers, and ensuring an exceptional customer experience.
Key Responsibilities
- Drive store performance and profitability by effectively managing sales, stock, and promotions
- Maximise donations and Gift Aid contributions
- Ensure a consistent flow of fresh, saleable stock
- Lead and motivate your team, collaborating with the E‑commerce Manager to grow online sales via platforms like eBay and Depop
Essential Requirements
- Experience in a retail management environment
- Excellent leadership and management skills
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- Ability to manage a diverse team with varying skill sets
- Experience in recruiting, training, and motivating volunteers
- Confidence in working towards financial targets and managing budgets
Our Benefits include
- Eligibility to join blue light card discount scheme and Company Shop
- Healthcare Cashback plan
- Life Assurance
- 27 days holiday plus bank holidays
- Contributory pension scheme or Salary Sacrifice Pension Scheme
- Free access to an employee assistance programme
- Wellbeing support and access to Mental Health First Aiders
- Fun events, All staff away days, Guest visitors
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, on ben.wright@rainbows.co.uk. To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk.
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Shop Manager (Maternity Cover) in Long Eaton employer: Rainbows Hospice for Children and Young People
At Rainbows Children’s Hospice, we pride ourselves on being an exceptional employer that values passion and dedication in our team. Located in Long Eaton, Nottingham, our work culture is centred around compassion and support, offering employees opportunities for personal growth while making a meaningful impact in the lives of children and families. With benefits such as a healthcare cashback plan, generous holiday allowance, and a vibrant team environment, we ensure that our staff feel valued and motivated to excel in their roles.
Contact Details:
Rainbows Hospice for Children and Young People Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Maternity Cover) in Long Eaton
✨Tip Number 1
Get to know the company! Research Rainbows Children’s Hospice and understand their mission. This will help you connect your passion for customer service with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it takes to succeed as a Shop Manager.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or improved customer service. This will show you’re ready to tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Shop Manager (Maternity Cover) in Long Eaton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see how you thrive on challenges and lead teams, so share specific examples that highlight your experience and passion for making a difference.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight your retail management experience and any leadership roles you've had. We love seeing how your skills match what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Be personal, be engaging, and connect your experiences to the key responsibilities mentioned in the job description. We want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Rainbows Children’s Hospice!
How to prepare for a job interview at Rainbows Hospice for Children and Young People
✨Know Your Stuff
Before the interview, make sure you understand Rainbows Children’s Hospice and its mission. Familiarise yourself with their services and how your role as Shop Manager can contribute to their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlighting your leadership style will demonstrate that you're ready to take charge and inspire volunteers.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share stories where you went above and beyond for customers or improved service standards. This role is all about creating exceptional experiences, so showing your passion for customer care is crucial.
✨Financial Savvy Matters
Since you'll be managing budgets and working towards financial targets, brush up on your financial management skills. Be prepared to talk about how you've handled sales performance and stock management in previous roles, and how you plan to maximise donations and Gift Aid contributions.
