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- Tasks: Support store management and deliver excellent customer service in a vibrant retail environment.
- Company: Join Rainbows Children’s Hospice, making a real impact in the community.
- Benefits: Enjoy 27 days holiday, healthcare cashback, and fun staff events.
- Why this job: Be part of a supportive team helping children and families during challenging times.
- Qualifications: Retail management experience and strong customer service skills required.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 14286 - 17143 £ per year.
Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you! We’re now looking for two passionate and proactive Assistant Store Managers to support the Store Manager and Deputy Store Manager in leading this exciting new venture.
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN
Hours & Salary: 22.5 hours, working 3 out of 7 days on a rota basis – £14,286 per annum
About The Role: In this role, you’ll support the Store Manager and Deputy Store Manager in the day‑to‑day running of the store, stepping up to lead when needed. You'll help deliver excellent customer service, maintain an attractive store layout, and ensure the shop presents a professional and welcoming face of Rainbows Children’s Hospice on the high street.
Key Responsibilities:
- Support store management in meeting income and profit targets
- Assist with promotions and seasonal campaigns
- Help maintain a steady flow of saleable stock and encourage public donations
- Promote Gift Aid in line with targets and guidelines
- Monitor stock turnover and support regional sourcing of furniture
- Contribute to the efficiency of van collections and deliveries
Essential Requirements:
- Experience in a retail management environment
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- Ability to manage a diverse team with varying skill sets
- Confidence in working towards financial targets and managing budgets
Desirable Requirements:
- Experience of working with and supporting volunteers
Benefits:
- Eligibility to join blue light card discount scheme and Company Shop
- Healthcare Cashback plan
- Life Assurance
- 27 days holiday plus bank holiday allowance but expectation to work bank holidays in this role
- Contributory pension scheme or Salary Sacrifice Pension Scheme
- Free access to an employee assistance programme
- Wellbeing support and access to Mental Health First Aiders
- Unofficial benefits: Fun events, All staff away days, Guest visitors
Additional Information: For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager.
Application Process: To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.
Background Check: This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Assistant Store Manager in England employer: Rainbows Hospice for Children and Young People
Contact Detail:
Rainbows Hospice for Children and Young People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in retail and let them know you're on the lookout for an Assistant Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Rainbows Children’s Hospice and think about how your experience aligns with their mission. Be ready to share examples of how you've led teams and delivered excellent customer service in your previous roles.
✨Tip Number 3
Show your passion! When you apply through our website, make sure your enthusiasm for the role shines through. Talk about why you want to work in retail and how you can contribute to making a real impact in the community.
✨Tip Number 4
Follow up after your application! A quick email to express your continued interest can set you apart from other candidates. It shows you're proactive and genuinely excited about the opportunity to join the team.
We think you need these skills to ace Assistant Store Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting families. Share your experiences that highlight your passion for retail and helping others.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in retail management and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Rainbows Children’s Hospice!
How to prepare for a job interview at Rainbows Hospice for Children and Young People
✨Know Your Stuff
Before the interview, make sure you understand Rainbows Children’s Hospice and its mission. Familiarise yourself with their work in providing palliative care and how your role as an Assistant Store Manager can contribute to that. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Team Spirit
Since this role involves supporting a diverse team, be ready to share examples of how you've successfully managed or worked within a team in the past. Highlight your ability to motivate others and create a positive environment, which is crucial for maintaining excellent customer service.
✨Prepare for Scenario Questions
Expect questions about handling specific situations, like managing stock turnover or dealing with customer complaints. Think of real-life examples where you’ve solved problems or improved processes in your previous retail roles. This will demonstrate your proactive approach and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the organisation. You might ask about the store's community initiatives or how they support their staff. This not only shows your interest but also helps you gauge if the company culture aligns with your values.