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For Companies At a Glance
- Tasks: Support families dealing with life-threatening illnesses through emotional and practical assistance.
- Company: Join a top 100 mid-sized organisation and a leading charity making a real difference.
- Benefits: Enjoy flexible hours, generous leave, wellbeing initiatives, and ongoing training opportunities.
- Why this job: Make a meaningful impact while working in a supportive and inclusive environment.
- Qualifications: Experience in child health, education, or social care is essential; strong communication skills required.
- Other info: A full driver’s license and enhanced DBS disclosure are necessary for this role.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change – and how best to help others deal with its impact.
Responsibilities
- An experienced child health, education or social care professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A warm, inclusive approach to achieving goals quickly and correctly
- Practised in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines
- Practical and people-oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office)
- A persuasive and open communicator – you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns is essential
- There will be a requirement for flexible working and a full current driver\’s licence to accommodate team and family need
- An enhanced DBS disclosure will be required for this post
About Rainbow Trust
Rainbow Trust Children\’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Benefits
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
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Family Support Worker - South West Care Team (Bristol and surrounding areas) employer: Rainbow Trust
Contact Detail:
Rainbow Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker - South West Care Team (Bristol and surrounding areas)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families dealing with life-threatening illnesses. Understanding their emotional and practical needs will help you connect better during interviews and demonstrate your commitment to providing support.
✨Tip Number 2
Network with professionals in health, education, and social care sectors. Attend local events or join online forums related to family support work to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported families or children in distressing situations. Highlight your ability to remain calm under pressure and your experience in building trusting relationships.
✨Tip Number 4
Showcase your IT skills by being familiar with tools and software commonly used in family support services. Being tech-savvy can set you apart, especially when discussing how you can efficiently manage case documentation and communication.
We think you need these skills to ace Family Support Worker - South West Care Team (Bristol and surrounding areas)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in child health, education, or social care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families in challenging situations. Use specific examples from your past experiences to demonstrate your skills in building supportive relationships and providing bereavement support.
Highlight Relevant Qualifications: Make sure to include any relevant qualifications or training you have in child protection, information sharing, and data protection. This will show that you are well-prepared for the sensitive nature of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Rainbow Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the challenges faced by families dealing with life-threatening illnesses, and be prepared to discuss how your experience aligns with these needs.
✨Show Empathy and Sensitivity
During the interview, demonstrate your ability to handle sensitive situations with care. Share examples from your past experiences where you've provided emotional support or worked in high-pressure environments, highlighting your empathetic approach.
✨Highlight Relevant Experience
Be ready to talk about your background in child health, education, or social care. Discuss any community work you've done and how it has prepared you for this role, especially in terms of building supportive relationships with families.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewer about the organisation and the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you, especially regarding their approach to family support.
