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For Companies At a Glance
- Tasks: Support families with children facing life-threatening illnesses through emotional and practical assistance.
- Company: Join Rainbow Trust, a top charity dedicated to helping families in need.
- Benefits: Enjoy flexible hours, generous leave, and access to mental health resources.
- Why this job: Make a real difference in families' lives while working in a supportive environment.
- Qualifications: Experience in child health, education, or social care is essential; qualifications preferred.
- Other info: A full driver’s license and enhanced DBS disclosure are required.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
This Best Companies Top 100 mid‑sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high‑quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs‑led emotional, social and practical support to families where a child/young person has a life‑threatening or terminal illness. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change – and how best to help others deal with its impact. Please note we’re not responsible for the content of job ads, as they’re posted by the recruiter. We’ll aim to resolve the reported issue and we’ll use your feedback to improve the quality of our ads.
Key Responsibilities & Qualifications
- An experienced child health, education or social care professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
- A warm, inclusive approach to achieving goals quickly and correctly.
- Practiced in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines.
- Practical and people‑oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice).
- A persuasive and open communicator – you will work collaboratively with your team and volunteers to ensure delivery of a high‑quality service and support fundraising colleagues by writing case studies and family updates.
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others’ needs and concerns is essential.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust Children’s Charity enables families who have a child with a life‑threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Benefits
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part‑time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
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Family Support Worker employer: Rainbow Trust
Contact Detail:
Rainbow Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families dealing with life-threatening illnesses. Understanding their emotional and practical needs will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Network with professionals in child health, education, or social care. Attend relevant workshops or seminars to meet people in the field, as personal connections can often lead to job opportunities and valuable insights about the role.
✨Tip Number 3
Prepare to discuss your experiences in handling sensitive situations, particularly around grief and loss. Be ready to share specific examples of how you've supported families in similar circumstances, showcasing your empathy and understanding.
✨Tip Number 4
Highlight your IT skills, especially with MS Office, as these are crucial for the role. Consider brushing up on any relevant software that may be used in family support services to show your readiness to hit the ground running.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Family Support Worker position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: Emphasise your experience in child health, education, or social care. Provide specific examples of how you've supported families in challenging situations, particularly those dealing with grief or loss.
Showcase Your Skills: Demonstrate your communication and interpersonal skills in your application. Mention any experience you have in working collaboratively with teams and professionals from various sectors, as well as your proficiency in IT.
Personal Touch: Include a personal statement that reflects your genuine interest in supporting families facing difficult circumstances. Share why you are passionate about this work and how your values align with those of Rainbow Trust Children's Charity.
How to prepare for a job interview at Rainbow Trust
✨Show Your Empathy
As a Family Support Worker, empathy is key. Be prepared to share examples of how you've supported families in difficult situations, demonstrating your understanding of grief and loss.
✨Highlight Relevant Experience
Make sure to discuss your background in child health, education, or social care. Mention any community work you've done and how it relates to the role, as this will show your suitability for the position.
✨Communicate Clearly
Since you'll be working with various professionals, practice clear and open communication. Prepare to discuss how you collaborate with teams and volunteers to deliver high-quality services.
✨Demonstrate Flexibility
The role requires flexibility in working hours. Be ready to talk about your availability and how you can adapt to meet the needs of families and the team.
