Family Support Worker

Family Support Worker

Bristol Full-Time 19200 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families with children facing life-threatening illnesses through emotional and practical assistance.
  • Company: Join Rainbow Trust, a top-rated charity dedicated to helping families in need.
  • Benefits: Enjoy flexible hours, 25 days leave, a company car, and wellness support.
  • Why this job: Make a real impact while working in a supportive, inclusive environment focused on personal growth.
  • Qualifications: Experience in child health, education, or social care is essential; qualifications preferred.
  • Other info: Opportunities for diverse training and development within your first year.

The predicted salary is between 19200 - 33600 £ per year.

Rainbow Trust Childrens Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint aFamily Support Workeron a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of theSouth WestCare Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change – and how best to help others deal with its impact.

Location:

This post will cover theSouth West of England,with this position focusing onBristol and the surroundingarea.

What were looking for:
  • An experienced child health, education or social care professional– applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
  • A warm, inclusive approachto achieving goals quickly and correctly
  • Practiced in child protection, information sharing and the rules around data protection– you lead by example, drawing on your own professional experience and working within established guidelines
  • Practical and people-oriented– you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
  • A persuasive and open communicator –you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
  • A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

  • Flexible working hours to balance home and working life
  • Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline
  • Company car for front line care posts
  • 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
  • Time off in Lieu
  • Access to the Blue Light Card Scheme, and other rewards and discounts
  • Bike to work, season ticket loan and payroll giving schemes
  • A recommend a friend recruitment bonus scheme
  • Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
  • Pension scheme where we contribute 5% of your salary and you contribute at least 3%
  • The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
  • Robust training and development programmes to support your learning and growth

If youd like to find out more about these benefits and working with us, clickhere. More information can also be found in ourCandidate Pack.

As part of ourlearning and development Anne Harris skills development programme, we aim to provide ahigh level of training and developmentopportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan,supporting staff to be their bestand feel avalued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to:Mental Health First Aid, Makaton,counselling skills, introduction to play.

The programme aims to provide a building block for you toindividually tailor your own learning and development needs.

About us:

Rainbow Trust Childrens Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Interviews will take place at ourSouth WestCare Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

Family Support Worker employer: Rainbow Trust

Rainbow Trust Children’s Charity is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With flexible working hours, comprehensive benefits including a company car, generous annual leave, and robust training programmes, employees are empowered to thrive in their roles while making a meaningful impact on families facing life-threatening challenges. Located in the vibrant South West, particularly Bristol, this mid-sized charity not only values its staff but also fosters a collaborative environment where everyone can contribute to a vital cause.
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Contact Detail:

Rainbow Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by families dealing with life-threatening illnesses. Understanding their emotional and practical needs will help you connect better during interviews and demonstrate your genuine interest in supporting them.

✨Tip Number 2

Network with professionals in child health, education, or social care. Attend local events or join online forums to meet others in the field. This can provide valuable insights and potentially lead to referrals or recommendations for the Family Support Worker role.

✨Tip Number 3

Prepare to discuss your experience in child protection and data sharing during the interview. Be ready to share specific examples of how you've navigated these areas in previous roles, as this will showcase your expertise and adherence to best practices.

✨Tip Number 4

Research Rainbow Trust Children’s Charity thoroughly. Understand their mission, values, and recent initiatives. Being able to articulate how your personal values align with theirs will make a strong impression and show your commitment to their cause.

We think you need these skills to ace Family Support Worker

Child Protection Knowledge
Emotional Support Skills
Practical Knowledge of Diversity Issues
Communication Skills
Team Collaboration
IT Proficiency (including MS Office)
Experience in Child Health, Education or Social Care
Understanding of Grief and Bereavement Processes
Ability to Work in a Fast-Paced Environment
Persuasive Writing Skills for Case Studies
Flexibility and Adaptability
Relationship Building Skills
Knowledge of Data Protection Regulations
Community Engagement Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in child health, education, or social care. Emphasise any community work and qualifications that align with the role of a Family Support Worker.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families in need. Mention specific experiences where you've provided emotional or practical support, especially in stressful environments.

Demonstrate Communication Skills: In your application, illustrate your persuasive and open communication style. Provide examples of how you've collaborated with teams or worked with families to deliver high-quality services.

Highlight Understanding of Diversity: Showcase your knowledge of diversity issues affecting children and families. Discuss how you have been responsive to the needs and concerns of diverse groups in your previous roles.

How to prepare for a job interview at Rainbow Trust

✨Show Your Empathy

As a Family Support Worker, empathy is key. Be prepared to share examples of how you've supported families in difficult situations. Highlight your understanding of grief and loss, and how you can provide emotional support.

✨Demonstrate Your Experience

Make sure to discuss your background in child health, education, or social care. Provide specific examples of your work in community settings and any relevant qualifications that align with the role.

✨Communicate Clearly

Effective communication is crucial in this role. Practice articulating your thoughts clearly and persuasively. Be ready to discuss how you would collaborate with other professionals and support fundraising efforts through storytelling.

✨Understand Diversity Issues

Familiarise yourself with the diversity issues affecting children and families. Be prepared to discuss how you would respond to the unique needs of different families, showcasing your inclusive approach.

Family Support Worker
Rainbow Trust
Location: Bristol
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