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- Tasks: Lead a high-quality family support service for children with life-threatening illnesses.
- Company: Join Rainbow Trust, a top-rated charity making a real difference.
- Benefits: Flexible hours, 25+ days leave, mental health support, and professional development.
- Why this job: Make a meaningful impact on families during their toughest times.
- Qualifications: Experience in child health, education, or social care is essential.
- Other info: Dynamic role with opportunities for training and career growth.
The predicted salary is between 36000 - 60000 £ per year.
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team. Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
Location: London and South East
What we are looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
- A persuasive, inclusive approach to achieving goals quickly and correctly with a warm and friendly working style.
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer:
- Flexible working hours to balance home and working life.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline.
- Company car for front line care posts.
- 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
- Time off in Lieu.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Robust training and development programmes to support your learning and growth.
If you would like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trust's strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. There will be a requirement for flexible working and a full current driver's licence to accommodate team and family needs. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Manager employer: Rainbow Trust
Contact Detail:
Rainbow Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the child health, education, or social care sectors. Let them know you're on the lookout for opportunities like the Family Support Manager role. You never know who might have the inside scoop!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to supporting families. Think about how your experience aligns with their mission and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice your communication skills! As a Family Support Manager, you'll need to connect with various stakeholders. Role-play common interview questions with a friend to ensure you come across as warm and convincing.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our amazing team at Rainbow Trust.
We think you need these skills to ace Family Support Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how your experiences align with our mission at Rainbow Trust, so don’t hold back on sharing your personal connection to the cause!
Tailor Your CV: Make sure your CV is tailored to the Family Support Manager role. Highlight relevant experience in child health, education, or social care, and showcase any specific skills that relate to family dynamics and bereavement support.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our fantastic benefits there.
How to prepare for a job interview at Rainbow Trust
✨Know Your Stuff
Make sure you understand the role of a Family Support Manager inside out. Familiarise yourself with the key responsibilities, especially around safeguarding and working with families facing challenging situations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous work in child health, education, or social care. Think of specific examples where you've made a difference, particularly in emotional or demanding environments. This will demonstrate your capability and commitment to supporting families effectively.
✨Communicate Clearly
As a poised communicator, practice articulating your thoughts clearly and concisely. Use examples to illustrate your points, especially when discussing how you've built relationships with stakeholders. Remember, effective communication is key in this role!
✨Be Adaptable
The environment can change quickly, so be ready to discuss how you've handled fast-paced situations in the past. Share examples of how you've successfully managed tasks from start to finish while maintaining a warm and friendly approach. This will show that you can thrive in a dynamic setting.