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- Tasks: Support families in need by coordinating services and resources.
- Company: Join Rainbow Trust, a charity dedicated to helping families with children facing serious illnesses.
- Benefits: Enjoy flexible hours, generous leave, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a caring community.
- Qualifications: Experience in admin or coordination, especially in health or social care settings.
- Other info: Opportunities for training and personal growth in a rewarding role.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
- Professional experience of working in an administrative or coordinator role – applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
- A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
- Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
- Practical and people-oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
- A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
- A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
- Flexible working hours to balance home and working life 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme – the Anne Harris skills development programme – in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Family Support Coordinator employer: Rainbow Trust
Contact Detail:
Rainbow Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Coordinator
✨Tip Number 1
Familiarize yourself with the specific needs of families dealing with childhood illnesses. Understanding their challenges will help you connect better during interviews and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Network with professionals in health, education, and social care sectors. Building relationships with these individuals can provide valuable insights and potentially lead to referrals or recommendations for the Family Support Coordinator role.
✨Tip Number 3
Highlight any experience you have in coordinating services or working within a charity environment. Be prepared to discuss specific examples of how you've successfully managed multiple priorities and built effective relationships.
✨Tip Number 4
Research Rainbow Trust Children's Charity thoroughly. Understanding their mission, values, and current initiatives will allow you to tailor your conversation during the interview and show that you're aligned with their goals.
We think you need these skills to ace Family Support Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Family Support Coordinator position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative or coordinator roles, especially within health, social care, youth, or education settings. Emphasize your interpersonal skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and your understanding of the complexities involved. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, make sure to emphasize your organizational skills, attention to detail, and proficiency in MS Office. Mention any experience you have with grant applications or working with external organizations.
How to prepare for a job interview at Rainbow Trust
✨Show Your Passion for Family Support
Make sure to express your genuine interest in supporting families, especially those facing challenging situations. Share any personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Your Interpersonal Skills
Prepare examples of how you've successfully built relationships with families and professionals in previous roles. Highlight your ability to communicate effectively and inclusively, as this is crucial for a Family Support Coordinator.
✨Highlight Your Organizational Abilities
Be ready to discuss how you manage multiple priorities and maintain attention to detail in a fast-paced environment. Provide specific examples of systems or tools you use to stay organized and ensure high-quality work.
✨Understand Diversity Issues
Familiarize yourself with the diversity issues affecting children and families. Be prepared to discuss how you would approach these challenges and ensure that your support is responsive to the unique needs of each family.
