At a Glance
- Tasks: Support families with babies in Neonatal Intensive Care through emotional and practical assistance.
- Company: A compassionate charity dedicated to high-quality family support in healthcare.
- Benefits: £24,000 salary, flexible hours, generous leave, and comprehensive employee support.
- Other info: Join a supportive team with excellent training and career development opportunities.
- Why this job: Make a real difference in families' lives during challenging times.
- Qualifications: Experience in emotional support roles and a qualification in health or social care.
The predicted salary is between 24000 - 24000 € per year.
This mid‑sized organisation and charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high‑quality wrap‑around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region. The role works collaboratively with the multi‑disciplinary team supporting the families.
Responsibilities
- Provide needs‑led emotional, social and practical support to families where a child/young person has a life‑threatening or terminal illness.
- Deliver bereavement support to families and help them process grief, loss and change.
- Work in partnership with health, education and social care professionals, reporting to the Family Support Manager of the London & South East Care Team.
- Assist in fundraising activities by writing case studies and family updates.
- Maintain accurate records and confidentiality, practising child protection, information sharing and data protection regulations.
Qualifications & Experience
- Experience working in a demanding and emotional environment, ideally in a special care baby unit or community setting.
- Recognised qualification in health or social care, or equivalent experience.
- Full current driver’s licence and availability for flexible working.
- Enhanced DBS disclosure required.
Essential Skills & Attributes
- Warm, inclusive approach to achieving goals quickly and correctly.
- Proficient in child protection, information sharing and data protection rules.
- Practical, people‑oriented, able to thrive in a fast‑paced environment while maintaining accuracy.
- Confident user of IT (including MS Office) and an open, persuasive communicator.
- Understanding of diversity issues affecting children, young people and their families.
Benefits
- £24,000 pa
- Company car (taxable benefit in kind £6‑£8K, retail value £23,000‑26,000)
- Flexible working hours
- Employee Assistance Programme (remote GP, counselling, physiotherapy, 24/7 helpline)
- 25 days annual leave plus public holidays (increasing with service length), time off in lieu, and additional leave options.
- Access to the Blue Light Card Scheme and other rewards and discounts.
- Bike‑to‑work, season ticket loan, payroll giving schemes.
- Recruitment bonus scheme and family‑friendly policies.
- Pension scheme (organisation contributes 5% of salary, employee contributes at least 3%).
- Robust training and development programmes.
Neo-Natal Support Worker - London and South East in City of Westminster employer: Rainbow Trust
This mid-sized charity is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the families they serve. With flexible working hours, comprehensive training programmes, and a range of benefits including a company car and generous annual leave, employees are empowered to grow professionally while making a meaningful impact in the lives of families facing challenging circumstances in the London and South East region.
StudySmarter Expert Advice🤫
We think this is how you could land Neo-Natal Support Worker - London and South East in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the neonatal care field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to emotional support and teamwork. Think about your experiences and how they align with the role. We want you to shine, so rehearse your answers and be ready to share your passion for supporting families.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like case studies or feedback from families you've supported. This will help demonstrate your practical experience and warm approach, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Neo-Natal Support Worker - London and South East in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Neonatal Support Worker. We want to see how your skills and background fit into our mission of providing high-quality care and support.
Show Your Passion:Let your enthusiasm for supporting families in challenging situations shine through. We love to see candidates who genuinely care about making a difference, so share any relevant experiences that showcase your commitment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Rainbow Trust
✨Know Your Stuff
Make sure you understand the role of a Neonatal Support Worker inside out. Familiarise yourself with the responsibilities, especially around providing emotional and practical support to families. Research the organisation’s values and how they align with your own experiences in similar environments.
✨Show Your Empathy
This role requires a warm and inclusive approach, so be prepared to share examples of how you've supported families in challenging situations. Think about times when you've provided bereavement support or worked collaboratively with health professionals, and be ready to discuss these experiences.
✨Be IT Savvy
Since the job involves maintaining accurate records and using IT tools, brush up on your MS Office skills. You might be asked about your experience with data protection regulations, so have some examples ready that demonstrate your understanding of confidentiality and child protection.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the training programmes available, or how the organisation supports its staff in dealing with the emotional aspects of the role. It shows you're genuinely interested and engaged!
