At a Glance
- Tasks: Provide emotional and practical support to families with babies in neonatal care.
- Company: Join Rainbow Trust, a compassionate organisation dedicated to supporting families in need.
- Benefits: Enjoy flexible hours, a company car, generous leave, and mental health support.
- Other info: Robust training opportunities and a supportive work environment await you.
- Why this job: Make a real difference in the lives of families during challenging times.
- Qualifications: Experience in child health or social care is essential; a warm, inclusive approach is key.
The predicted salary is between 24000 - 24000 £ per year.
Location: South West London covering Chelsea & Westminster catchment area.
Closing date: 14 June 2026. Interview dates: To be confirmed.
Salary: £24,000 pa plus company car (approx. retail value £23,000‑26,000, taxable benefit £6‑8k) and other benefits.
About The Role
We are looking to appoint a Neonatal Support Worker on a full‑time basis (35 hours, 5 days per week) to deliver high‑quality wrap‑around care and support to families with babies receiving treatment on neonatal intensive care units within the London & South East region. You will work collaboratively with the multidisciplinary team and report to the Family Support Manager of the London & South East Care Team.
You will provide needs‑led emotional, social and practical support to families where a child/young person has a life‑threatening or terminal illness. Having worked in a demanding and emotional environment you should have a genuine interest in building supportive relationships and helping people, including bereavement support and a strong understanding of grief, loss and change.
What we’re looking for
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
- A warm, inclusive approach to achieving goals quickly and correctly.
- Practised in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
- Practical and people‑oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office).
- A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high‑quality service and support fundraising colleagues by writing case studies and family updates.
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns is essential.
What We Offer
- Flexible working hours to balance home and working life.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline.
- Company car for front line care posts.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
- Time off in Lieu.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Family friendly policies, focused on employee wellbeing, and an active cross‑organisational wellbeing group running a number of initiatives throughout the year.
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Robust training and development programmes to support your learning and growth.
We also provide a high level of training and development opportunities for all staff, including Mental Health First Aid, Makaton, introduction to play, drawing and talking training. The programme aims to provide a building block for you to individually tailor your own learning and development needs.
How To Apply
Please complete an application form and send it to us. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our London & South East Care Team office with dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Neo-Natal Support Worker - London & South East employer: Rainbow Trust Children's Charity
Rainbow Trust Children's Charity is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With competitive salaries, flexible working hours, and comprehensive employee assistance programs, staff are empowered to grow professionally while making a meaningful impact in the lives of families with babies in Neonatal Intensive Care in South West London.
Contact Details:
Rainbow Trust Children's Charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neo-Natal Support Worker - London & South East
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Rainbow Trust Children's Charity for the Neo-Natal Support Worker - London & South East role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Neo-Natal Support Worker - London & South East
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Rainbow Trust Children's Charity, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Rainbow Trust Children's Charity, and how you can make a difference!
How to prepare for a job interview at Rainbow Trust Children's Charity
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Rainbow Trust Children's Charity.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Rainbow Trust Children's Charity appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Rainbow Trust Children's Charity supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
