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- Tasks: Help families by digitising records, preparing training packs, and coordinating events.
- Company: Join Rainbow Trust, a Top 10 Charity with a friendly and supportive culture.
- Benefits: Gain valuable experience, receive professional training, and have your travel expenses reimbursed.
- Why this job: Make a real difference in the lives of families while developing your skills.
- Qualifications: Strong IT skills, good communication, and a passion for helping others.
- Other info: Flexible commitment of at least 4 hours per week for 12 months.
The predicted salary is between 500 - 1500 £ per month.
Salary: Reasonable out of pocket travel expenses
Your role may include:
- Digitising records by inputting data to our case management system
- Preparing packs for training
- Producing promotional materials
- Answering telephone enquiries
- Contacting local businesses and attractions willing to donate their products, time or tickets
- Supporting the team to grow their presence in the local area by networking with local organisations including schools, churches and community organisations
- Assisting with coordinating family events especially around the school holidays
- Supporting the Volunteering Team with local volunteer recruitment
What we’re looking for:
- Experience of working in an office in an administrative role
- Strong IT skills including Microsoft Office and willingness to learn our in-house database
- Well organised with the ability to prioritise tasks
- Good communication skills both verbal and written
- Experience of interacting with people from a wide variety of backgrounds
- Ability to empathise with families in stressful circumstances
- An understanding of the importance of safeguarding and confidentiality
- Flexible approach with the ability to work on own initiative and as part of a small team
Your commitment:
We are looking for support in person at our office in Sunderland. You will be able to commit to a minimum of 4 hours per week, for a minimum of 12 months. Hours to be agreed with Family Support Manager. In order to attend Team Meetings you would need to be available to volunteer on Wednesdays.
Training and Support:
- A dedicated member of Rainbow Trust staff will guide and support you in your work
- You will receive a full induction to the charity and a programme of training relevant to your role
- Mandatory training will cover areas such as safeguarding, active listening skills, health and safety, confidentiality and GDPR
- Further modules will be available for you if you would like to develop your knowledge
Why choose Rainbow Trust?
- We are a Best Companies Top 10 Charity to work for
- We offer professional training and opportunities to develop your skills and knowledge
- The enjoyment of becoming part of our friendly and welcoming team, knowing you are making a valuable contribution to the lives of the families we support
- A calendar of social events for volunteers, including Christmas events and celebrations for Volunteers’ Week
- We will reimburse your out-of-pocket travel expenses
Selection process:
Enrolment form, references, interview, Disclosure and Barring Service Check (DBS). Please note that we will only process applications from volunteers who are resident in the UK and who have already obtained the relevant immigration permits. We are unable to sponsor Charity Worker Visas.
Administration Volunteer - Care Team in Sunderland employer: Rainbow Trust Children
Contact Detail:
Rainbow Trust Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Volunteer - Care Team in Sunderland
✨Tip Number 1
Get to know the organisation! Research Rainbow Trust and their mission. This will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or past volunteers on social media or LinkedIn. They can give you insider tips on what it’s like to work there and might even put in a good word for you.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with families and local businesses, role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to dive into the digital side of things.
We think you need these skills to ace Administration Volunteer - Care Team in Sunderland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight any relevant experience you have in administrative roles or working with families. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rainbow Trust Children
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Volunteer role. Familiarise yourself with tasks like digitising records and preparing training packs. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your IT Skills
Since strong IT skills are a must, be prepared to discuss your experience with Microsoft Office and any databases you've used. If you have examples of how you've used these skills in previous roles, share them! It shows you're not just capable but also eager to learn their in-house system.
✨Communicate with Confidence
Good communication is key for this role, so practice articulating your thoughts clearly. Think about how you would explain complex information simply, especially when interacting with families or local businesses. A friendly, approachable manner will go a long way!
✨Emphasise Your Team Spirit
This position requires working as part of a small team, so highlight your ability to collaborate. Share examples of past experiences where you’ve successfully worked with others, especially in stressful situations. Show that you can be flexible and supportive, which is crucial for the role.
