Team Leader

Our client, based in Northamptonshire, is currently recruiting for a Team Leader to join their growing supported housing team on a permanent basis.

The position is due to start on a full-time basis, subject to notice and the salary is £30,000 per year.

Duties will include (but are not limited to):

• Managing a team of Tenancy Support Workers ensuring high levels of service are maintained and procedures are followed correctly across the team
• Conducting regular audits across the team to ensure work is being completed to a high standard
• Holding team meetings on a weekly and monthly basis
• Providing advice to customers in high-risk circumstances, including at risk of eviction
• Managing a small case load of customers, keeping clear record of their situation
• Assisting customers in completing housing applications and housing benefit forms
• Challenging Section 184 decisions which have been made by Local Authorities relation to the Homeless Reduction Act 2017
• Offering advice to tenants attending tribunals regarding their financial circumstances
• Signposting customers to additional support organisations to help maintain their tenancies

Skills, knowledge and expertise required:

• Previous experience in a leadership or management role within social housing is essential for this role
• Strong verbal and written communication skills
• Strong understanding of safeguarding
• A motivating ‘can-do’ attitude to work

Rewards and Benefits:

• Hybrid working (1 day per week from home)
• Ability to work flexible hours
• 25 days annual leave entitlement
• Paid mileage expenses
• Free onsite parking

Working hours:

• 37 hours per week
• Monday – Friday, 9am-5pm (flexible options available)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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