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- Tasks: Coordinate care for clients, ensuring they receive personalized support at home.
- Company: Join Rainbow Care Services, a leader in high-quality home care for adults.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Empower others while working in a supportive and caring environment.
- Qualifications: Looking for outgoing individuals with strong communication skills and a passion for helping others.
- Other info: This role goes beyond scheduling; it's about making meaningful connections.
The predicted salary is between 28800 - 43200 £ per year.
Rainbow Care Services is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person-centered care and support.
Rainbow Care Services are looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others.
Being a care coordinator is about more than just rota management. You will be responsible for supporting the Manager with business growth and ensuring we are always delivering the highest possible standard of care.
We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching clients and carers not only based on availability but also personality.
We provide highly trained care teams to work closely with clients in the community. As an organization, we value our people, and we work together to achieve great outcomes for the clients we look after, and we look for people who are like-minded and want to make a difference to people’s lives.
What we look for:
- Good customer service skills
- Strong organizational and admin skills
- Someone aligned to our values
- Previous care or care coordinator experience
- Someone with good people skills
Main responsibilities as a Care Coordinator:
- Participation in the out of office hours on-call “back up” service as required on a rota basis.
- Manage the day-to-day operation of the Branch.
- Monitor the quality of the Service as directed by quality monitoring systems.
- Ensure home and office files are completed and updated, documenting any changes as necessary.
- Ensure new files are set up with the relevant documentation prior to the commencement of a new service.
- Attend Service User reviews as required.
- Complete care rotas for staff and service users ensuring that all daily care packages are completed and covered on a weekly basis.
- Ensure all Service Users receive a weekly rota with names and times when staff will be covering their calls, notifying Service Users of any changes to their weekly rota.
- Ensure all Health & Safety procedures are implemented, monitored, and reviewed.
- Ensure that the Company Policies and Procedures are available to all employees and are adhered to.
- Ensure all staff recruitment and selection, poor performance, sickness, absence, and conduct issues are dealt with consistently and effectively, according to the Company’s Policies and Procedures.
- Ensure all disciplinary and grievance issues are dealt with promptly and in accordance with the Company’s policy and procedure. Carry out investigations and participate in hearings as required.
- To support the Branch Manager in the recruitment and selection of domiciliary care staff.
- Ensure all newly recruited care staff complete their induction training, ensuring competencies of all relevant paperwork.
- To liaise with the Branch Manager on all aspects of the service including care packages and staffing issues.
- Conduct regular supervision sessions with care workers, completing relevant documentation and addressing matters arising appropriately.
- To assist the Branch Manager to produce business plans as required for consideration by the Care Service Director (Scotland).
- Assist the Branch Manager to ensure that Social Services care package agreements are in place prior to the commencement of the package.
- To assist the Branch Manager in ensuring contracts and funding arrangements are in place prior to the commencement of the package.
- In the absence of the Branch Manager, authorize annual leave and/or sick leave prior to sending to Head Office.
- To assist the Branch Manager in writing reports as and when required and to attend Service User reviews.
- To liaise with the service user, their families, social workers, GPs, CPNs, District Nurses, and other key people regarding any care packages, ensuring their awareness is raised to any change of circumstance and/or to the initial assessments/care packages.
- Report any concerns to the Branch Manager regarding Health and Safety at work.
- To deal promptly and appropriately with any complaints received.
- To participate in any managers/staff meetings putting items forward for the agenda.
Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to…
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Care Coordinator employer: Rainbow Care Services
Contact Detail:
Rainbow Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Make sure to highlight your communication skills during the interview. As a Care Coordinator, you'll need to effectively communicate with both clients and staff, so be ready to share examples of how you've successfully navigated challenging conversations.
✨Tip Number 2
Demonstrate your empathy and understanding of client needs. Prepare to discuss specific situations where you have supported individuals in a care setting, showcasing your ability to empower others.
✨Tip Number 3
Familiarize yourself with person-centered care principles. Being knowledgeable about these concepts will not only help you in the role but also show us that you're genuinely invested in providing high-quality support.
✨Tip Number 4
Network with professionals in the care industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the Care Coordinator position.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Care Coordinator position. Understand the key responsibilities and the qualities that Rainbow Care Services is looking for in a candidate.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in care coordination or similar roles. Showcase your communication skills and ability to empower others, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for providing care and support. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rainbow Care Services
✨Show Your Empathy
As a Care Coordinator, empathy is key. Be prepared to share examples from your past experiences where you demonstrated understanding and compassion towards others, especially in challenging situations.
✨Highlight Communication Skills
Excellent communication is crucial in this role. During the interview, emphasize your ability to communicate effectively with both clients and team members. Consider discussing specific instances where your communication made a positive impact.
✨Demonstrate Organizational Skills
Rota management is an important part of the job. Be ready to discuss how you prioritize tasks and manage your time effectively. You might want to provide examples of how you've successfully coordinated schedules or managed multiple responsibilities.
✨Understand Person-Centered Care
Familiarize yourself with the principles of person-centered care. Be prepared to discuss how you would implement these principles in your role as a Care Coordinator, ensuring that the needs and preferences of clients are always at the forefront.
