Community Manager in London

Join Rainbird as a Community Manager and help build the early foundations of a practitioner community around AI used for high-stakes decisions. You will work closely with product and engineering teams to organise events, seed conversations, and turn day-to-day community interactions into insights that shape the platform. This role is ideal for someone who enjoys bringing technical people together, is comfortable starting small, and wants real ownership of something that grows over time.

Rainbird is a celebrated decision intelligence platform that delivers explainable, traceable and reliable AI models that transform human decision making. Rainbird's mission is to deliver safe and trustworthy decision intelligence capabilities suitable for the complex world we live in. As a result of working with us, our clients gain the ability to bring precision, consistency and transparency to decision-intensive complex processes.

We are looking for a Community Manager to help establish and grow the early foundations of a product-led community around a technical, enterprise-grade platform used in highly-regulated industries. The community is at an early stage and offers a meaningful opportunity to shape how users, learners, and future practitioners connect, learn, and engage with the product over time.

This role is part of the Product organisation and works closely with Product, Engineering, and Implementation teams, as well as with learners and practitioners in the ecosystem. While the role includes communication and visibility-oriented activities, its primary focus is on engagement, learning, adoption, and feedback, rather than traditional marketing outcomes.

In this position, you will help bring community programs to life by:

• Organising meetups, webinars, and technical learning sessions.
• Fostering early conversations in community spaces and forums.
• Engaging with practitioners, students and tech enthusiasts.
• Translating day-to-day community interactions into actionable insights for Product teams.

This is a role well suited to someone who enjoys working in evolving environments, is comfortable starting small, and is motivated by building meaningful connections over time.

Responsibilities

• Execute and continuously improve community programs, including meetups, webinars, and technical learning sessions.
• Own the end-to-end delivery of community activities, from preparation and coordination to execution and follow-up.
• Actively engage with community members across forums, events, and social channels, fostering meaningful and respectful interactions.
• Seed and moderate discussions in technical community spaces, encouraging knowledge sharing and peer-to-peer support.
• Collaborate closely with Product, Engineering, and Implementation teams to surface community insights and feedback.
• Create and publish engaging community content (posts, updates, event recaps), including capturing photos and short-form video where relevant.
• Identify and support early community contributors and advocates through recognition and ongoing engagement.
• Track participation and engagement signals, sharing learnings and observations with the broader product team.

Who You Are

You enjoy bringing people together around complex, technical topics and creating environments where learning and collaboration can grow over time. You are comfortable working in evolving contexts, taking initiative, and owning your work, while partnering closely with others. You are energised by:

• Engaging with practitioners, learners and tech enthusiasts.
• Learning new technologies and explaining them clearly.
• Facilitating conversations and building trust across a global audience.

You bring:

• Strong communication and facilitation skills.
• A hands-on, proactive approach to execution.
• Comfort working autonomously, with guidance and context from senior roles.
• Curiosity and the ability to grasp technical concepts at a high level.
• Patience and consistency in nurturing long-term engagement.

You value quality over volume and take pride in building thoughtful, welcoming communities.

Nice to Have

• Experience with technical, developer, or enterprise software communities.
• Exposure to highly-regulated industries (e.g. finance, healthcare, public sector).
• Experience organising meetups, webinars, or learning programs.
• Interest in reskilling, upskilling, or professional learning journeys.
• Early-stage community experience at product-led organisations.

Why Rainbird

You will have real ownership to shape a global community in a space where trust truly matters. Join a dynamic and growing scale-up with an innovative and collaborative culture. Fully remote work with flexible arrangements. You will influence both Product direction and user narratives. You will work at the intersection of technology, learning, and people. Rainbird is an equal opportunities employer.