At a Glance
- Tasks: Provide crisis counselling and support to callers in high-stress situations.
- Company: Join Santé Group, a supportive team dedicated to helping others.
- Benefits: Gain valuable experience, flexible shifts, and a chance to make a difference.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Be the voice of support for those in need and help change lives.
- Qualifications: Bachelor's degree in Counseling and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Santé Group Companies in Timonium, MD, seeks full-time Phone Counselors to provide crisis counseling and information/referrals for callers across the GBRICS region. The role is in-person at our Timonium office and involves managing high-stress situations, safety planning, and follow-up for clients served.
The ideal candidate will have a Bachelor's degree in Counseling, strong communication skills, and the ability to deescalate crises by phone and provide empathetic support in a fast-paced environment.
In-Person Crisis Hotline Counselor - Day/Evening/Night Shifts employer: Railway Corp
At blithequark, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Customer Experience Specialist in our vibrant tech environment, you'll enjoy comprehensive training, opportunities for professional growth, and the chance to collaborate with a passionate team dedicated to innovation and customer satisfaction. Our commitment to employee development and well-being makes us a standout choice for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land In-Person Crisis Hotline Counselor - Day/Evening/Night Shifts
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Railway Corp. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Railway Corp.
We think you need these skills to ace In-Person Crisis Hotline Counselor - Day/Evening/Night Shifts
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Railway Corp:Take some time to research Railway Corp and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Railway Corp
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Railway Corp's values and approach.
