At a Glance
- Tasks: Engage with clients, promote the brand, and drive sales in a vibrant retail environment.
- Company: Rails, a trendy fashion brand with a global presence and celebrity following.
- Benefits: Flexible hours, employee discounts, and a fun, fashion-forward work culture.
- Other info: Opportunities for growth in a dynamic and supportive retail setting.
- Why this job: Join a passionate team and help shape the future of a stylish brand.
- Qualifications: A love for fashion and excellent communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label, started with just a single hat, into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its flagship stores in New York, San Francisco, Newport Beach, Paris, London, and Amsterdam.
We are looking for both full-time and part-time candidates. This individual is fashion-obsessed and client and brand-centric in all efforts. To support client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners, and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management, including superior client engagement, store upkeep, operational support, ensuring visual standards, while driving for sales results and KPI goals. The Sales Associate reports to the Store Manager.
Responsibilities:
- Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store, both front of house and back of house, are achieved.
- Be a support to execute business plans to accelerate the business forward.
- Be an ambassador to the brand and promote the culture of Rails internally and externally.
- Supporting the acquisition and retention of clients is the key focus, and as such, create and cultivate client relationships for the store and brand overall.
- Ensure that you deliver the best possible client experience with every type of engagement (in-store, virtual, alternate mediums).
- Follow through on the customer journey as required to ensure a content client.
- Support the needs of the client through styling advice and suggestions with every engagement.
- Solution-oriented approach to finding resolutions to customer service issues as necessary.
Sales Associate - London employer: Rails
Rails is an exceptional employer that fosters a vibrant and inclusive work culture, where fashion enthusiasts can thrive in a dynamic retail environment. With opportunities for personal and professional growth, employees are encouraged to develop their skills while being part of a brand that values client engagement and community connection. Located in the heart of London, our flagship store offers a unique chance to represent a globally recognised label, surrounded by a supportive team dedicated to excellence in customer service and brand promotion.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rails' history, values, and product lines. This way, when you chat with potential employers or during interviews, you can show off your passion and knowledge about the brand.
✨Tip Number 2
Network like a pro! Attend fashion events, pop-up shops, or local meet-ups where you can connect with people in the industry. Don’t be shy to introduce yourself and share your enthusiasm for Rails – you never know who might have a lead on a job!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your love for fashion and client engagement. This will come in handy when you meet hiring managers or other associates at events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rails family. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Sales Associate - London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your personal style and how it aligns with Rails' brand ethos. We want to see that you're not just a candidate, but a true fashion enthusiast.
Highlight Client Engagement Skills:Make sure to emphasise any experience you have in client service or relationship building. We’re looking for someone who can create memorable experiences for our clients, so share examples of how you've done this in the past!
Be Authentic and Personable:Your application should reflect your personality. Don’t be afraid to be yourself and let your unique voice come through. We value authenticity and want to know what makes you tick as a brand ambassador for Rails.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining the Rails family!
How to prepare for a job interview at Rails
✨Know Your Brand Inside Out
Before the interview, dive deep into Rails' history, values, and product offerings. Being able to discuss specific collections or styles will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Client-Centric Mindset
Prepare examples of how you've successfully engaged with clients in previous roles. Highlight your ability to build relationships and provide exceptional service, as this is crucial for a Sales Associate role.
✨Dress the Part
Since this is a fashion-focused position, make sure your outfit reflects the Rails aesthetic. Choose something stylish yet comfortable that showcases your personal style while aligning with the brand's relaxed sensibility.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach driving sales and meeting KPIs. Be prepared to share your ideas on visual merchandising and client engagement strategies that could benefit the store and align with Rails' goals.
