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For Companies At a Glance
- Tasks: Provide technical support on pensions policy and ensure compliance with regulations.
- Company: Join Railpen, a leader in pension administration with a strong community focus.
- Benefits: Competitive salary, generous leave, private medical insurance, and a rewarding bonus plan.
- Why this job: Make a real impact on the future of pensions while working in a flexible environment.
- Qualifications: In-depth knowledge of UK pensions and strong analytical skills required.
- Other info: Enjoy hybrid working and excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Technical Services consultant (Policy, Rules and Legislation) – an exciting opportunity to join Member Services focusing on ensuring that Railpen administers schemes in accordance with their rules and pensions legislation and on steering administration policy. This is a permanent role within Railpen’s Technical Policy and Services team based in our Darlington office and offering home working with occasional travel to the Darlington office.
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK\\\’s largest and longest established pension funds.
Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for.
The Role
As a Technical Services Consultant (Policy, Rules and Legislation) you will provide pensions technical support to the Technical Policy and Services team and other areas of the business, to ensure that Railpen administers the rail schemes in accordance with their rules, pensions legislation and the regulatory regime. You will work towards acquiring and maintaining an in depth understanding and knowledge of the rail schemes’ rules and the wider pensions environment, and how any changes in these will impact administration processes and members’ benefits, in order to help develop administrative policy and practices. You will also share this knowledge with other stakeholders.
The Person
We are looking for someone who has an in depth understanding and knowledge of the UK pensions regime and general pension administration processes, as well as a general appreciation of scheme rules and pensions taxation legislation. Therefore, a background in the pensions industry is key for this role, as is being technically focused with an enthusiasm to keep up to date on emerging pensions developments. Knowledge of DB pensions is essential, and knowledge of DC arrangements would be beneficial too.
The successful candidate will have good analytical and investigative skills and will clearly document their work. You will also have the ability to communicate effectively (both in writing and verbally) and to explain complex information clearly and unambiguously. We are looking for someone who is customer service driven and has the ability to balance priorities and workloads whilst understanding the importance of meeting service-level agreements and proactively managing customer expectations. You must collaborate well and with an open mindset.
What we can offer you
Rewarding you
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A competitive salary (depending on experience)
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28 days annual leave plus bank holidays
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Generous annual bonus plan
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We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
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4x Life Assurance cover
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Colleague referral scheme
Heath & Wellbeing
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Private Medical Insurance
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Employee assistance programme
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Health cash plan
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Eye care vouchers
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Flu vaccination
Lifestyle
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We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
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Buy and sell holidays
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Give as you earn scheme
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Paid volunteering days
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Flexible half days leave
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Electric vehicle leasing
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Cycle to work scheme
Next Steps
If you would like to apply, please click on the apply button or visit our Careers Page by 10th November 2025.
Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
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Technical Consultant (Policy/Rules/Leg) employer: Railpen
Contact Detail:
Railpen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant (Policy/Rules/Leg)
✨Tip Number 1
Network like a pro! Reach out to folks in the pensions industry, especially those who work at Railpen or similar companies. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of UK pensions legislation and the specific rules related to the rail schemes. We want to see your passion and expertise shine through when discussing these topics!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've tackled complex problems in the past. Use examples that highlight your ability to document and communicate technical information clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Railpen.
We think you need these skills to ace Technical Consultant (Policy/Rules/Leg)
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of the UK pensions regime and the specific rules related to the rail schemes. This knowledge will not only help you in your application but also show us that you're genuinely interested in the role.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to highlight your relevant experience and skills that align with the job description. We love seeing how you can bring value to our team!
Show Off Your Communication Skills: Since the role involves explaining complex information clearly, make sure your written application reflects your ability to communicate effectively. Use clear language and structure your thoughts logically to impress us right from the start.
Apply Through Our Website: We encourage you to apply through our Careers Page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Railpen
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of the UK pensions regime, especially around defined benefit (DB) schemes. Familiarise yourself with the specific rules and legislation that govern the rail schemes, as this will show your commitment and understanding of the role.
✨Show Off Your Analytical Skills
Prepare to discuss examples of how you've used your analytical and investigative skills in previous roles. Think about specific situations where you had to document complex information clearly and how you approached problem-solving in a technical context.
✨Communicate Clearly and Confidently
Practice explaining complex pension concepts in simple terms. During the interview, aim to demonstrate your ability to communicate effectively, both verbally and in writing, as this is crucial for the role and will help you connect with the interviewers.
✨Emphasise Customer Service
Be ready to share examples of how you've managed customer expectations and prioritised workloads in past positions. Highlight your customer service-driven mindset and how it aligns with Railpen's values, showing that you understand the importance of serving members well.
