At a Glance
- Tasks: Lead process improvements and design solutions for better outcomes at Railpen.
- Company: Join Railpen, a key player in managing £34 billion in pension assets.
- Benefits: Competitive salary, 28 days leave, health cash plan, and employee assistance programme.
- Other info: Hybrid role with opportunities for meaningful change in a fast-paced environment.
- Why this job: Make a real impact on how we serve our members and communities.
- Qualifications: Experience in process engineering and strong stakeholder engagement skills required.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a Process Engineer to join us on a 12-month fixed-term contract, supporting a key transformation programme. This is a hybrid role based in Darlington, offering the opportunity to play a leading role in shaping and improving how our processes operate at Railpen. You’ll collaborate with delivery, technology and operational teams to design and embed process solutions that support better outcomes for our members.
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
The role
As a Process Engineer, you’ll play a key role in designing and delivering end-to-end process improvements that support the successful delivery of programme outcomes. You’ll be responsible for analysing existing (‘as is’) processes and designing future (‘to be’) process models that improve efficiency, controls and member outcomes. Alongside this, you’ll engineer practical and scalable solutions, ensuring they are aligned to programme objectives and can be implemented effectively within delivery timelines. You’ll produce clear, structured documentation to support change, including process maps, operating models and functional specifications. Working closely with programme, technology and delivery teams, you’ll ensure process design is aligned to system changes, data flows and opportunities for digital or automation‑led improvements. You’ll also contribute to impact assessments and support decision‑making by helping to shape priorities and understand delivery implications. As a key voice within the programme, you’ll engage stakeholders to ensure process changes are well understood, effectively embedded and deliver sustainable improvements.
The person
We’re looking for someone with proven experience in a process engineering, process improvement or operational change role, ideally within a complex or regulated environment. You’ll bring strong process analysis and re‑engineering experience, with the ability to design end‑to‑end solutions that are both practical and effective. You’ll be confident working across the full lifecycle from understanding current processes through to shaping and supporting implementation of future solutions. You’ll also have:
- Strong experience of ‘as is’ and ‘to be’ process modelling and impact assessment
- The ability to translate complex processes into clear, structured and actionable outputs
- Experience working alongside technology or delivery teams to support implementation
- Confident stakeholder engagement skills, with the ability to influence and challenge constructively
- Strong organisation and prioritisation skills, managing delivery within programme timelines
Just as importantly, you’ll be outcome‑focused, pragmatic and collaborative in your approach. You’ll be comfortable working in a fast‑paced programme environment, balancing pace with quality and taking ownership for delivering meaningful change. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.
What we can offer you
- A competitive salary (depending on experience)
- 28 days annual leave, plus bank holidays
- Employee assistance programme
- Health cash plan
- Give as you earn scheme
Next Steps
Please apply for the apply button or visit Careers by 5pm on Friday 29th May 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
Process Engineer – Transformation Lead (Hybrid) employer: Railpen
Railpen is an exceptional employer, offering a unique opportunity to contribute to the transformation of processes that directly impact the lives of our members. With a strong focus on community and integrity, we foster a collaborative work culture that encourages professional growth and innovation. Located in Darlington, our hybrid role provides flexibility while being part of a dedicated team committed to delivering meaningful change in the pension sector.
StudySmarter Expert Advice🤫
We think this is how you could land Process Engineer – Transformation Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Railpen on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by understanding their processes. Dive into Railpen’s values and recent projects. This shows you’re genuinely interested and ready to contribute to their transformation programme.
✨Tip Number 3
Practice your STAR technique for behavioural questions. Think of specific examples from your past roles where you’ve successfully improved processes or engaged stakeholders. This will help you shine during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Railpen team right from the start.
We think you need these skills to ace Process Engineer – Transformation Lead (Hybrid)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Process Engineer role. Highlight your experience in process engineering and improvement, and how it aligns with Railpen's mission to enhance member outcomes.
Showcase Your Skills:Don’t forget to emphasise your skills in process modelling and stakeholder engagement. Use specific examples from your past roles to demonstrate how you've successfully designed and implemented process improvements.
Be Clear and Concise:When writing your application, keep it clear and structured. Railpen values clarity, so make sure your documentation is easy to read and highlights your key achievements and experiences relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Railpen
✨Know Your Processes Inside Out
Before the interview, make sure you thoroughly understand both 'as is' and 'to be' process modelling. Be ready to discuss specific examples from your past experience where you've successfully analysed and improved processes. This will show that you can hit the ground running.
✨Engage with Stakeholders
Prepare to talk about how you've engaged with stakeholders in previous roles. Think of examples where you influenced decisions or helped embed changes. This will demonstrate your ability to communicate effectively and work collaboratively, which is key for this role.
✨Showcase Your Documentation Skills
Since producing clear documentation is part of the job, bring examples of process maps or functional specifications you've created. Discuss how these documents supported change and improved outcomes. This will highlight your attention to detail and organisational skills.
✨Align with Railpen's Values
Familiarise yourself with Railpen's values of integrity, community, and alignment. Be prepared to share how your personal values align with theirs and how you can contribute to creating a safe and inclusive environment. This will show that you're not just a fit for the role, but also for the company culture.
