Railpen is hiring a Pension Administrator to join the Transfers team on a 12-month fixed-term maternity cover, based in Darlington with hybrid working (2 days in the Darlington office). You’ll support members transferring pension benefits, handle inquiries by phone, email and post, and guide them through next steps with clarity and care.
The role emphasizes accurate case handling, ownership from start to end, and collaboration to deliver a high-quality member experience.
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Pension Transfers Administrator (12‑Month FTC) – Hybrid employer: Railpen
Railpen is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including a robust pension scheme, and a commitment to flexible working arrangements, employees can thrive in their roles while contributing to the meaningful mission of safeguarding the financial futures of the rail industry. Located in Darlington, this role provides a unique opportunity to be part of a team that values integrity and community, ensuring a rewarding career path for finance professionals.