At a Glance
- Tasks: Lead process improvement initiatives to enhance efficiency and colleague experience.
- Company: Join Railpen, a forward-thinking organisation embracing change and operational excellence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and employee engagement.
- Why this job: Make a real impact by optimising people processes and driving continuous improvement.
- Qualifications: Experience in operational excellence and process improvement methodologies required.
The predicted salary is between 63000 - 77000 £ per year.
- Operational Excellence People Process Lead – 6-month FTC
- London/Darlington
- Core Purpose of the Role
Railpen is evolving and undertaking a period of significant change.
Adopting Operational Excellence across all People related processes and touchpoints is fundamental to achieving our strategic objectives, enhancing organisational performance and delivering value across the business.
The Operational Excellence People Process Lead will focus on understanding our current processes and related process gaps, identifying opportunities to simplify operational processes, improve efficiency and drive continuous improvement across the end-to-end colleague lifecycle, ensuring alignment to business priorities and the delivery of a high-quality colleague experience.
Working alongside People Operations, People Partnering, Talent and Reward Teams, you will undertake a review of our current people operations processes and implement stronger working practices, ensuring Workday supports streamlined ways of working.
As a member of the People team, you will ensure people design decisions are evidence-based, outcome-focused and support our organisational performance, colleague engagement and culture.
Key Responsibilities
- Lead an end-to-end process improvement initiative to increase process efficiency, reduce complexity, and improve operational performance.
- Analyse current people processes, identify bottlenecks, and design sustainable solutions that deliver measurable results.
- Facilitate workshops and stakeholder sessions to map current and future-state processes.
- Develop and maintain process documentation, standard operating procedures, and governance frameworks.
- Partner with teams across Finance and IT to ensure Workday workflows and system capabilities support optimised people processes.
- Design an Operational Effectiveness Dashboard to define, monitor, and report on key performance indicators (KPIs) to measure process effectiveness and identify further improvement opportunities.
- Apply continuous improvement methodologies such as Lean, Six Sigma, Agile, or similar frameworks to drive business outcomes.
- Support change management activities, including stakeholder engagement, training, and adoption of new processes and ways of working.
- Promote a culture of continuous improvement and operational excellence across the People function.
- Identify an escalation process, risk based with the appropriate control points.
You will bring
- Proven experience in Operational Excellence, continuous improvement and Business Process Improvement
- Experience leading process redesign and optimization initiatives across HR, Shared Services, or other business functions.
- Strong understanding of process improvement methodologies such as Lean, Six Sigma, DMAIC, PDCA, or Agile.
- Ability to analyse complex processes, identify root causes and implement sustainable solutions that deliver measurable business outcomes.
- Experience with Workday, particularly in HR and/or enterprise process environments.
- A collaborative and pragmatic style, balancing pace, care, and organisational outcomes.
- Exceptional communication, facilitation and interpersonal skills, capable of building relationships across all levels of the organisation.
Operational Excellence People Process Lead – 6-month FTC in London employer: Railpen
Railpen is an exceptional employer that values its employees by offering a dynamic work culture and a supportive environment for professional growth. With the opportunity to work closely with the CFO in a high-impact role, employees benefit from competitive salaries, generous annual leave, and flexible hybrid working options, making it an ideal place for those seeking meaningful and rewarding employment in London.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Excellence People Process Lead – 6-month FTC in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Railpen and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Operational Excellence People Process Lead – 6-month FTC in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Railpen. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Railpen
✨Showcase Your Adaptability
Given that this is a temporary HR role at Railpen, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Railpen uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Railpen.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Railpen.
