Railpen is evolving how services are delivered and preparing for future demand. This role places you at the heart of change, helping shape processes that deliver better outcomes for our members and colleagues.
As a Process Improvement Analyst within the Process Engineering team, you’ll map current and future-state processes, run workshops, gather requirements and translate them into practical improvements with measurable benefits. This hybrid role supports the operating model of Member Services.
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Hybrid Process Improvement Analyst — Member Services employer: Railpen
Railpen is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including a robust pension scheme, and a commitment to flexible working arrangements, employees can thrive in their roles while contributing to the meaningful mission of safeguarding the financial futures of the rail industry. Located in Darlington, this role provides a unique opportunity to be part of a team that values integrity and community, ensuring a rewarding career path for finance professionals.
