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- Tasks: Coordinate office maintenance and ensure a welcoming environment for all.
- Company: Join Railpen, a company that values integrity and community.
- Benefits: Competitive salary, generous leave, and private medical insurance.
- Why this job: Make a real impact on workplace culture and safety.
- Qualifications: Experience in facilities management and strong communication skills.
- Other info: Flexible working options and a commitment to diversity.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for an Estates Coordinator to join our Estates team on a permanent basis. The role will be based out of our London office in 7DSQ. Railpen currently occupy two offices across the UK; this role is to support our London office but travel to our Darlington office will be required on occasion.
As the Estates Coordinator you will ensure our office spaces are a suitable environment for all Railpen colleagues, visitors and contractors to a standard that complies with all regulations and aligns to our values. You will have line manager responsibilities for our current Front of House team of 3 people and ensure that our customer service / hospitality is to a very high standard.
Within this role, you will be responsible for coordinating the planned preventative maintenance schedule for all locations and general facilities maintenance including coordinating with external vendors for specialised maintenance and repair services, liaising with contractors regarding repairs and overseeing work completed and conducting regular inspections to ensure our offices and locations are safe, clean and well maintained.
The successful candidate will have experience of working within a similar role and will be up to date with H&S regulations and requirements. You will be highly skilled in verbal and written communication and have excellent organisation skills with the ability to manage a number of conflicting priorities. We are looking for a person who is people-focused and who is able to engage with internal and external customers in a professional and efficient manner. The ability to multi-task is key along with having a positive attitude, a strong work ethic with a passion for going the extra mile.
Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They are what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of fair challenge, align to the best interests of our members.
What we can offer you:
- A competitive salary (depending on experience)
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
- Colleague referral scheme
- Health & Wellbeing
- Private Medical Insurance
- Employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
- Support for hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Please apply via the apply button or visit the Careers Page by 6th February 2026. Railpen is committed to creating an inclusive and diverse environment; we value diversity and welcome people from all backgrounds and walks of life.
Estates Co-ordinator employer: Railpen
Contact Detail:
Railpen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Estates Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Railpen values integrity and community, think about how you can demonstrate these in your answers. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for Estates Coordinator roles and make sure you can articulate your experience with H&S regulations and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Railpen. Let’s get you that interview!
We think you need these skills to ace Estates Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Coordinator role. Highlight your experience in facilities management and any relevant health and safety knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your people-focused approach and how you embody our values of integrity, community, and alignment. Let us know why you're passionate about this role!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Railpen
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of an Estates Coordinator. Brush up on health and safety regulations, maintenance schedules, and customer service standards. This will show that you’re not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your People Skills
Since this role involves managing a Front of House team and engaging with various stakeholders, be prepared to discuss your experience in people management. Share specific examples of how you've successfully led teams or handled customer interactions to demonstrate your people-focused approach.
✨Be Organised and Ready to Multi-task
The ability to juggle multiple priorities is key for this position. During the interview, highlight your organisational skills and provide examples of how you’ve managed conflicting tasks in the past. This will reassure them that you can handle the demands of the role.
✨Align with Their Values
Railpen values integrity, community, and alignment. Make sure to weave these values into your responses. Discuss how you’ve demonstrated these principles in your previous roles, showing that you’re not just a fit for the job, but also for their company culture.
