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- Tasks: Lead system changes and collaborate with teams to deliver impactful solutions.
- Company: Join Railpen, a leader in pension management with a strong community focus.
- Benefits: Competitive salary, generous leave, private medical insurance, and flexible working options.
- Why this job: Make a real difference in the lives of members while growing your career.
- Qualifications: Experience in delivering change and strong communication skills required.
- Other info: Embrace a culture of integrity and continuous improvement in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join our Member Services team as a Delivery Lead on a permanent contract, based in our Darlington office (hybrid working).
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
As a Delivery Lead, you will be a valued member of the Member Services function, responsible for ensuring the timely and effective delivery of system change through the agreed release management process. You will work collaboratively with a range of stakeholders to ensure change is delivered efficiently, realising maximum benefit for the organisation and its members. You will facilitate delivery using a squad‑based approach, owning the end‑to‑end delivery plan from requirement finalisation through to solution design, development, testing and post‑implementation support. You will be accountable for managing risks, issues, dependencies and decisions, escalating appropriately through governance forums where required. Using a mixture of delivery approaches, you will adapt methods to suit the needs of the change, continually seeking opportunities to improve delivery effectiveness. You will provide insight, challenge and support to stakeholders, removing blockers and enabling teams to deliver at pace.
To be successful in this role, you’ll bring demonstrable experience of delivering change within a structured, well‑governed environment. Strong organisation, resilience and the ability to work at pace will enable you to manage competing priorities and keep delivery on track. The role calls for a confident and credible communicator who builds strong relationships and knows when to challenge constructively to achieve the right outcomes. Ownership, sound judgement and a commitment to continuous improvement underpin how work is approached, both individually and as part of a wider team. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.
What we can offer you:
- A competitive salary (depending on experience)
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
- Colleague referral scheme
- Private Medical Insurance
- Employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
- Hybrid and flexible working
- Very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Next Steps: Please apply via the apply button or visit Careers at Railpen by 5pm on Friday 6th February 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
Delivery Lead employer: Railpen
Contact Detail:
Railpen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Railpen or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and culture. Show how your experience aligns with their mission of serving members and improving community impact.
✨Tip Number 3
Practice your delivery skills! As a Delivery Lead, communication is key. Run through common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Railpen.
We think you need these skills to ace Delivery Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Lead role. Highlight your experience in delivering change and managing projects, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: As a Delivery Lead, strong communication is key. Use your application to demonstrate how you've built relationships and communicated effectively with stakeholders in past roles. We want to see that you can challenge constructively!
Emphasise Your Problem-Solving Abilities: We love candidates who can think on their feet! Share examples of how you've tackled challenges or removed blockers in previous projects. This will help us see your resilience and ability to deliver at pace.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Railpen
✨Know Your Stuff
Before the interview, make sure you understand Railpen's mission and values. Familiarise yourself with their approach to member services and how your experience as a Delivery Lead aligns with their goals. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully delivered change in a structured environment. Highlight your ability to manage risks and dependencies, and how you've used different delivery approaches to achieve results. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Effectively
As a Delivery Lead, strong communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built relationships with stakeholders and navigated challenges. This will help you convey your credibility and collaborative spirit during the interview.
✨Embrace Continuous Improvement
Railpen values continuous improvement, so be prepared to discuss how you've sought opportunities to enhance delivery effectiveness in your previous roles. Share any innovative ideas or methods you've implemented and how they benefited your team or organisation. This will align you with their commitment to growth and development.
