Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead change initiatives in our Investment Application Support Team and enhance operational stability.
- Company: Join Railpen, a leader in pension fund management with a strong community focus.
- Benefits: Enjoy competitive salary, generous leave, private medical insurance, and a rewarding pension scheme.
- Why this job: Make a real impact on investment technology while shaping the future of our services.
- Qualifications: Experience in change management, application support, and familiarity with SQL Server and Azure.
- Other info: Flexible working options and a culture that values integrity and community.
The predicted salary is between 60000 - 75000 £ per year.
A newly created exciting opportunity to join our Investment Application Support Team as a Change Lead. This is a permanent opportunity based in our London office (hybrid working).
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
The role
As the Change Lead within the Investments Application Support team, you will play a pivotal role in driving and coordinating change initiatives across a range of projects, IT4IT programmes, and small-to-medium enhancements delivered through TAP (Technology Assurance Process). Your primary focus will be on safeguarding and enhancing the stability of our day-to-day operations (BAU), ensuring seamless continuity as we evolve our systems and processes. Acting as a vital link between Investments Application Support, Change, Delivery, and the Pensions Investment Management (PIM) Business, you will oversee the prioritisation, governance, and safe delivery of all change activities. Your work will ensure that changes are implemented efficiently, with clear operational accountability at every stage. In this role, you will be instrumental in elevating service quality, resilience, and automation. Your efforts will empower the Pensions Investment Management Business to operate securely and effectively, ultimately supporting the best outcomes for our members.
The person
We are seeking an accomplished change professional to join our Investments Application Support team, focusing on the safe and effective delivery of change across our investment technology landscape. You will thrive in a collaborative, forward-thinking environment, bringing with you a proven track record of leading change initiatives within application support and data domains, particularly in investment or financial services settings. You will combine a robust technical background with hands-on change management expertise, demonstrating confidence with technologies such as SQL Server, Windows Server, Microsoft Fabric and Microsoft Azure. Familiarity with scripting languages including PowerShell and Python will set you apart, as will experience working with Investment Order Management and Data Platforms and interaction with Market Data providers. The ideal candidate will be energised by the prospect of shaping and optimising how we deliver change, ensuring seamless system evolution without compromising day-to-day operational stability. Your technical insight, combined with a practical and collaborative approach, will empower you to drive enhancements that support the Pensions Investment Management business and deliver tangible value for our members.
This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement. You will have the ability to visualise, articulate and solve complex problems and concepts applying logical thinking. Your communication style will be open, measured, whilst being considerate of the audience. You will build credible relationships based on trust, commitment and value adding output, operating at all times in a way that is agile, focused and purpose led. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.
What we can offer you
- A competitive salary (depending on experience)
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
- Private Medical Insurance
- Employee assistance programme
- Health cash plan
Lifestyle
- Hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Next Steps
Please apply for the apply button or visit Careers Page by 5pm on 24th March 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
Application Support Change Lead employer: Railpen
Contact Detail:
Railpen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Change Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Railpen on LinkedIn. A friendly chat can give you insider info about the company culture and the role, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since the role involves SQL Server and Azure, make sure you can confidently discuss your experience with these technologies. We want to see that you can back up your CV with real-world examples!
✨Tip Number 3
Showcase your change management expertise during interviews. Be ready to share specific instances where you've successfully led change initiatives. This will demonstrate your ability to drive enhancements and support the Pensions Investment Management business effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Railpen.
We think you need these skills to ace Application Support Change Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management and application support. We want to see how your skills align with the role of Change Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills: Since this role involves a lot of technical know-how, be sure to mention your experience with SQL Server, Microsoft Azure, and any scripting languages like PowerShell or Python. We love seeing candidates who can blend technical expertise with change management!
Communicate Clearly: Your communication style is key! Use clear and concise language in your application to demonstrate your ability to articulate complex ideas. Remember, we’re looking for someone who can build credible relationships and communicate effectively across teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Railpen
✨Know Your Change Management Stuff
Make sure you brush up on your change management principles and practices. Be ready to discuss specific examples from your past experiences where you've successfully led change initiatives, especially in application support or financial services.
✨Show Off Your Technical Skills
Familiarise yourself with the technologies mentioned in the job description, like SQL Server, Microsoft Azure, and scripting languages such as PowerShell and Python. Be prepared to explain how you've used these tools in previous roles to enhance operational stability.
✨Communicate Clearly and Confidently
Practice articulating complex concepts in a straightforward manner. Since you'll be liaising with various teams, demonstrating your ability to communicate effectively will show that you can build credible relationships and foster collaboration.
✨Embrace the Company Values
Research Railpen's values of integrity, community, and alignment. Think about how you can demonstrate these values during your interview, perhaps by sharing examples of how you've prioritised community needs or made decisions that align with organisational goals.