At a Glance
- Tasks: Shape member communications with clear, accessible content across various projects.
- Company: Join Railpen, a leader in member-focused communication and collaboration.
- Benefits: Enjoy competitive salary, 28 days leave, health perks, and paid volunteering days.
- Other info: Hybrid working environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by improving member experiences through strategic communication.
- Qualifications: Experience in collaborative communications and ability to simplify complex information.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced communications and content specialist to join us on a 12‑month fixed‑term contract, based in Darlington with hybrid working. In this role you will help shape how we support our members by creating clear, accessible, and insight‑driven communications.
The Role
- Provide strategic communications support across multiple projects and business‑wide change initiatives.
- Lead the design, planning and delivery of communication strategies across a range of projects and continuous‑improvement initiatives, offering clear advice on risks, issues and best practice.
- Use insight, qualitative and quantitative data to shape content, refine journeys, and identify opportunities to reduce contact, failure demand and confusion.
- Create and review high‑quality, accessible content across digital and print channels, ensuring clarity, accuracy and alignment with Railpen’s content standards, governance expectations and regulatory requirements.
- Champion consistent, member‑focused content practices across teams, helping colleagues apply our standards confidently and consistently.
- Collaborate with a broad set of stakeholders, including project managers, operational teams, digital colleagues, subject matter experts and senior leaders, ensuring communications land well with each audience group.
- Lead or support member experience improvement initiatives from discovery through delivery, using data and feedback to measure effectiveness and iterate as needed.
The Person
- Experience working in a collaborative communications environment, ideally within complex, regulated or member‑focused organisations.
- Ability to translate complexity into simple, human, accessible content across multiple channels.
- Confidence advising and influencing senior stakeholders, building trusted relationships and constructively challenging to ensure the member perspective is always represented.
- Balance strategic thinking with hands‑on content delivery, moving comfortably between the two as project needs evolve.
- Organised, analytical and comfortable managing multiple priorities, deadlines and stakeholders.
- Genuine commitment to high‑quality, inclusive, member‑first communication and curiosity for insight, data and continuous improvement.
Benefits
- Competitive salary (depending on experience)
- 28 days annual leave, plus bank holidays
- Defined Contribution pension
- Health & Wellbeing employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
- Lifestyle Give As You Earn scheme
- Paid volunteering days
This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK. Railpen is committed to creating an inclusive and diverse environment and encourages applications from all backgrounds.
Senior Content Consultant employer: Railpen Limited
Railpen is an excellent employer that prioritises a collaborative and inclusive work culture, offering a competitive salary and a comprehensive benefits package including generous annual leave and health support. Located in Darlington, the company provides hybrid working options, fostering employee growth through continuous improvement initiatives and opportunities to influence strategic communications across diverse projects. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Consultant
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Senior Content Consultant
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Railpen Limited from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Railpen Limited specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Railpen Limited
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Railpen Limited, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Railpen Limited you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Railpen Limited that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Railpen Limited, so think on your feet and don't hesitate to showcase your creativity!
