Railpen Limited is seeking an IT Service Desk Analyst on a 12-month fixed-term contract based in Darlington. The role supports hybrid and flexible working, combining office and remote tasks to ensure day-to-day IT systems run smoothly for internal and external users.
You will handle 1st/2nd line support, incident and request management, and use ADDS and M365 knowledge to resolve issues. A strong customer focus and willingness to learn are essential.
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Hybrid IT Service Desk Analyst - 1st/2nd Line Support employer: Railpen Limited
Railpen Limited is an excellent employer, offering a dynamic work environment in Darlington that fosters collaboration and innovation within the Finance Team. Employees benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth, all while contributing to meaningful financial processes that support the organisation's mission. With a strong emphasis on accuracy and compliance, Railpen encourages its team members to identify and implement process improvements, making it a rewarding place to develop your career.
