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For Companies At a Glance
- Tasks: Coordinate office maintenance and ensure a welcoming environment for colleagues and visitors.
- Company: Join Railpen, a leader in pension fund management with a strong community focus.
- Benefits: Competitive salary, generous leave, private medical insurance, and flexible working options.
- Why this job: Make a real difference in creating safe and engaging workspaces while developing your career.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for an Estates Coordinator to join our Estates team on a permanent basis. The role will be based out of our London office in 7DSQ. Railpen currently occupy two offices across the UK, this role is to support our London office but travel to our Darlington office will be required on occasion.
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
The role
As the Estates Coordinator you will ensure our office spaces are a suitable environment for all Railpen colleagues, visitors and contractors to a standard that complies with all regulations and aligns to our values. You will have Line Manager responsibilities for our current Front of House team of 3 people and ensure that our customer service / hospitality is to a very high standard. Within this role, you will be responsible for coordinating the planned preventative maintenance schedule for all locations and general facilities maintenance including coordinating with external vendors for specialised maintenance and repair services, liaising with contractors regarding repairs and overseeing work completed and conducting regular inspections to ensure our offices and locations are safe, clean and well maintained.
The person
The successful candidate will have experience of working within a similar role and will be up to date with H&S regulations and requirements. You will be highly skilled in verbal and written communication and have excellent organisation skills with the ability to manage a number of conflicting priorities. We are looking for a person who is people-focused and who is able to engage with internal and external customers in a professional and efficient manner. The ability to multi-task is key along with having a positive attitude, a strong work ethic with a passion for going the extra mile. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.
What we can offer you
- A competitive salary (depending on experience)
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
- Colleague referral scheme
Health & Wellbeing
- Private Medical Insurance
- Employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
Lifestyle
- We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Next Steps
Please apply for the apply button or visit by 6th February 2026.
Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
Estates Co-ordinator employer: Railpen Limited
Contact Detail:
Railpen Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Estates Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Railpen's values and culture. Make sure you can chat about how your experience aligns with their mission. Show them you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your communication skills! As an Estates Coordinator, you'll need to engage with various stakeholders. Role-play common interview questions with a friend to boost your confidence and polish your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Railpen family. Good luck!
We think you need these skills to ace Estates Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Co-ordinator role. Highlight your relevant experience, especially in facilities management and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your values align with ours at Railpen. We want to see your personality come through!
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Railpen Limited
✨Know Your Stuff
Before the interview, make sure you understand Railpen's mission and values. Familiarise yourself with their approach to community and integrity, as these are key to their culture. Being able to discuss how your experience aligns with their goals will show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
As an Estates Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past roles where you've successfully managed conflicting priorities or coordinated maintenance schedules. This will demonstrate your ability to handle the responsibilities of the position effectively.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the specific challenges the Estates team faces. This not only shows your interest but also gives you insight into whether this is the right fit for you.
✨Demonstrate Your People Skills
Since the role involves managing a Front of House team and liaising with various stakeholders, be ready to discuss your communication style. Share examples of how you've built relationships and provided excellent customer service in previous roles to highlight your people-focused approach.
