At a Glance
- Tasks: Support investment applications and ensure data quality for secure member futures.
- Company: Railpen, a leader in pension fund management with a community-focused approach.
- Benefits: Competitive salary, 28 days leave, generous bonuses, and hybrid working options.
- Other info: Inclusive culture with excellent career growth and wellbeing support.
- Why this job: Join a dynamic team making a real impact on members' financial futures.
- Qualifications: Experience in investment management and technical skills in SQL, Python, and APIs.
The predicted salary is between 40000 - 50000 € per year.
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. These values help us make decisions and shape our interactions with others.
This role is accountable for supporting the investment business and related functions by providing stable applications and making sure investment data is reliable, timely and of excellent quality enabling the investment business to perform their roles to secure members' futures. The remaining time will be spent supporting the rest of the investment business processes, applications and change projects.
We are looking for someone with good technical ability, who has previous experience of working in investment management as part of a rapidly changing environment. The successful candidate will have production support experience to meet the varied requirements of our Investment Business. As an ASA, you will encourage the team to build trusted relationships with the business and external partners. You will look to proactively identify support trends and problematic processes and provide solutions to reduce support where possible. Experience of Microsoft SQL Server, Power BI, Python, supporting APIs and PowerShell would be a distinct advantage. Additionally, any knowledge of Windows Server, SFTP and supporting Microsoft Azure workloads would be useful.
We are looking for an individual who has a strong work ethic, is self-directed and can take ownership of tasks. The individual will be expected to act exemplary towards colleagues, expressing a positive can-do attitude and seeking to achieve exceptional standards in service delivery. As well as be an effective communicator, who is keen to resolve application and technical problems with the ability to balance priorities and work to deadlines. This role will suit someone who looks to take a collaborative approach to tasks to ensure best solutions and knowledge sharing.
What we can offer you
- A competitive salary
- 28 days annual leave plus bank holidays
- Generous annual bonus plan
- Membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
Health & Wellbeing
- Employee assistance programme
- Health cash plan
- Eye care vouchers
- Flu vaccination
Lifestyle
- Hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave
- Electric vehicle leasing
- Cycle to work scheme
Please apply for the apply button or visit by 15th April 2026.
Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.
Application Support Analyst employer: Railpen Limited
Railpen is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive salary, generous annual leave, and a robust pension scheme. With a strong commitment to work-life balance, including flexible working arrangements and extensive family leave, Railpen fosters a collaborative and inclusive culture where employees are encouraged to take ownership of their roles and contribute to meaningful projects that impact the community. The opportunity for professional development in a supportive environment makes Railpen an attractive choice for those seeking a rewarding career in application support.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the investment management space, especially those who work at Railpen or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got experience with Microsoft SQL Server, Power BI, or Python, make sure to highlight these in conversations. Share examples of how you've used these tools to solve problems in previous roles.
✨Tip Number 3
Be proactive! Research common issues in application support and think about how you would tackle them. Bring these ideas to interviews to demonstrate your problem-solving mindset and readiness to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Railpen. Don’t miss out on this opportunity!
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst role. Highlight your technical skills, especially in Microsoft SQL Server and Python, and any relevant experience in investment management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences align with our values of integrity and community. Let us know how you can contribute to our mission at Railpen.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've identified support trends or solved technical problems. We love candidates who can demonstrate a proactive approach to challenges, so share those success stories with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Railpen!
How to prepare for a job interview at Railpen Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with Microsoft SQL Server, Power BI, and Python. Be ready to discuss how you've used these tools in previous roles, as well as any experience with APIs and PowerShell. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've identified support trends or problematic processes in past jobs and the solutions you implemented. Railpen values proactive problem solvers, so showcasing your ability to improve processes will definitely set you apart.
✨Showcase Your Communication Skills
As an Application Support Analyst, you'll need to communicate effectively with both technical teams and business partners. Practice explaining complex technical issues in simple terms, and be ready to discuss how you've built trusted relationships in previous roles.
✨Emphasise Your Work Ethic and Team Spirit
Railpen is looking for someone who takes ownership of their tasks and collaborates well with others. Be prepared to share instances where you've gone above and beyond in your work, and how you've contributed to a positive team environment. A can-do attitude will resonate well with the interviewers.
