Rail Delivery Group is seeking a Service Operations Analyst to join the service delivery team on a 12-month Fixed Term Contract. You will support in the delivery of fares and retail services, assist in incident and service request handling, and provide day-to-day service desk support.
You will work across multiple services, including the Product Management Service and Data Transformation Service, ensuring quality and timely updates within SLAs while developing subject-matter expertise in rail
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Rail Service Operations Analyst - ITIL & Data Insight employer: Rail Delivery Group
At Rail Delivery Group, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a strategic HR Partner, you will have the opportunity to lead impactful people initiatives within the dynamic rail industry, while benefiting from professional growth opportunities and a commitment to employee well-being. Located in the heart of the UK railway sector, our organisation offers a unique chance to shape the future of rail transport, making your work both meaningful and rewarding.
