Rail Delivery Group seeks a Customer Information Development Manager to lead industry-wide improvements in rail customer information. You will drive insights from customer research, coordinate groups like CIG and RSG, and shape information strategy in a GBR context.
The role requires strong stakeholder management, data interpretation, and the ability to deliver practical information solutions across TOCs, Network Rail, and government bodies. A competitive package is offered.
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Rail Customer Information & Insight Lead employer: Rail Delivery Group
At Rail Delivery Group, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a strategic HR Partner, you will have the opportunity to lead impactful people initiatives within the dynamic rail industry, while benefiting from professional growth opportunities and a commitment to employee well-being. Located in the heart of the UK railway sector, our organisation offers a unique chance to shape the future of rail transport, making your work both meaningful and rewarding.