Rail Delivery Group seeks a Customer Information Development Manager to lead industry-wide improvements in rail customer information, collaborating with TOCs, Network Rail and government. You will drive insights, develop information products, and oversee policy, standards and reporting through central teams.
You will manage two SME groups, oversee the National Rail Communications Centre reporting, and champion data-driven decisions using Tableau to enhance passenger information services.
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Rail Customer Info Strategy Lead – Flexible & Impactful in City of London employer: Rail Delivery Group
At Rail Delivery Group, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a strategic HR Partner, you will have the opportunity to lead impactful people initiatives within the dynamic rail industry, while benefiting from professional growth opportunities and a commitment to employee well-being. Located in the heart of the UK railway sector, our organisation offers a unique chance to shape the future of rail transport, making your work both meaningful and rewarding.
