At a Glance
- Tasks: Deliver exceptional customer service and create a memorable shopping experience.
- Company: Join rag & bone, a leading contemporary fashion brand.
- Benefits: Flexible hours, competitive pay, and a fun team environment.
- Other info: Opportunity to grow in a dynamic retail environment.
- Why this job: Be part of a stylish brand and connect with customers authentically.
- Qualifications: Experience in fashion sales and a passion for style.
The predicted salary is between 28800 - 43200 £ per year.
Overview
The Sales Specialist role is essential to the operation of the store environment. This position ensures customers have a consistent, quality experience in the store at all times and supports creating and maintaining a selling focus in the store. The role aligns with company direction and adheres to policies and procedures. Sales Specialists are scheduled to flex their hours based on business needs.
Core Competencies
- Authentic Compassion and Understanding Others
- Composure
- Customer Focus
- Ethics and Values
- Integrity and Respect
- Interpersonal Savvy
- Listening
- Self-Awareness
- Peer Relationships/Energy and Drive
- Drive for Results/Operating Skills
- Time Management
- Solution Oriented/Managerial Skills
- Relationship with Manager/Mentor
Key Roles and Responsibilities
- Customer and Brand Experience: Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling. Take ownership of the customer experience by providing customized, personal relationships with each customer/client. Understand and exemplify the rag and bone brand philosophy and lifestyle. Emulate the brand aesthetic with a strong sense of fashion. Maintain a one company/one experience perspective in all customer service interactions. Provide assistance with floor sets, window changes and other merchandising expectations where necessary. Consistently meet sales and Key Performance metrics as established by Store Management.
- Maintain Operational Excellence: Maintain knowledge and understanding of all policy and procedure.
- Stock/Inventory Management: Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints.
- IT Systems: Accurately process Point of Sale transactions.
Personal Excellence
- Consistently act within the core values of rag and bone.
- Appropriately manage conflict with all team members and take ownership of your contribution to the overall team.
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere.
- Identify opportunities to support the team in delivering best-in-class customer service.
- Ability to receive feedback from management and peers.
Experience/Capabilities
- Previous experience in contemporary or luxury fashion sales/clienteling preferred.
- Ability to lift at least 30 lbs and perform related physical tasks.
- Availability to work per the needs of the business.
Location: London, England, United Kingdom
Sales Specialist - Full Time in London employer: Rag & Bone
At rag & bone, we pride ourselves on fostering a dynamic and inclusive work environment in the heart of London, where our Sales Specialists play a pivotal role in delivering exceptional customer experiences. With a strong emphasis on personal growth, our team members benefit from ongoing training and development opportunities, ensuring they thrive in their careers while embodying our brand's ethos. Join us to be part of a passionate team that values integrity, creativity, and collaboration, all while enjoying the vibrant culture of one of the world's most iconic cities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist - Full Time in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into rag & bone's philosophy and aesthetic. This way, you can show off your passion for the brand and how you can enhance the customer experience.
✨Tip Number 2
Practice your selling skills! Role-play with a friend or family member to get comfortable with engaging customers and showcasing products. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and skills that align with the Sales Specialist role.
We think you need these skills to ace Sales Specialist - Full Time in London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any experiences that highlight your understanding of the rag & bone brand and how you can embody its aesthetic. We want to see your personality and style come alive in your words!
Tailor Your Application:Make sure to customise your application for the Sales Specialist role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for – it shows us you’re genuinely interested!
Be Authentic:We value authenticity, so don’t be afraid to let your true self come through in your writing. Share personal stories or examples that demonstrate your customer service skills and ability to build relationships. This is your chance to show us who you are beyond just your CV!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Rag & Bone
✨Know the Brand Inside Out
Before your interview, dive deep into rag & bone's brand philosophy and aesthetic. Familiarise yourself with their latest collections and understand what sets them apart in the luxury fashion market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their customer experience.
✨Showcase Your Selling Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged with customers. Think of specific examples where you provided exceptional service or built strong client relationships. This will highlight your ability to meet sales metrics and align with the company's focus on customer experience.
✨Emphasise Team Spirit
rag & bone values a positive and team-oriented atmosphere, so be ready to share examples of how you've contributed to a collaborative work environment. Discuss how you handle conflicts and support your colleagues, as this will show that you're a great fit for their team culture.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills and customer service approach. Prepare to discuss how you'd handle various customer interactions or operational challenges. This will demonstrate your solution-oriented mindset and readiness to maintain operational excellence.
