At a Glance
- Tasks: Drive sales and manage the Selfridges account while engaging with customers.
- Company: rag & bone, a brand rooted in authenticity and community.
- Benefits: Paid time off, clothing allowance, generous employee discount, and parental leave.
- Other info: Join a diverse team that values originality and inclusivity.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Commercially driven with a passion for contemporary womenswear and strong communication skills.
The predicted salary is between 22050 - 26950 £ per year.
About rag & bone
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way.
To making things that are as original as they are timeless.
To being true to ourselves, even when that truth sets us apart from the mainstream.
We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York.
As New Yorkers, community and authenticity have become synonymous with our brand.
An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.
Job Summary
rag & bone is looking for a Retail Coordinator to join our Wholesale team, with sole responsibility for managing the Selfridges business.
This role will report to the current Wholesale Coordinator Manager, who oversees the wider UK department store business.
The Retail Coordinator will be responsible for driving sales, achieving and exceeding targets, and maximizing the commercial performance of the Selfridges account.
Key responsibilities include in-store selling, monitoring performance against targets, motivating and engaging the shop floor team, visual merchandising, and inventory management.
The ideal candidate is commercially driven, target-focused and confident on the shop floor, with a strong understanding of the contemporary womenswear market.
They will be proactive in identifying opportunities, reacting to trading performance and taking ownership of growing the rag & bone business within Selfridges.
Responsibilities
- Responsible for selling during store hours whilst on the floor as well as during promotional events.
- Achieve and exceed weekly and monthly sales targets.
- Be a brand ambassador and product specialist, representing the brand with passion.
- Maintain in-depth knowledge of the brand’s history, values, collections, and product details to educate both customers and store teams confidently.
- Maintain the highest presentation standards: company brand image, ensure the shop floor and stock room are well presented, replenished and always organized.
- Responsible for merchandising across the business following the brand’s visual guidelines, business needs, stock levels and sell-through.
- Build strong relationships with customers and floor managers
- Build and maintain strong relationships with the store team, ensuring they are fully informed about brand updates, new collections, product launches, and any other relevant brand information
- Submit weekly reports on sales performance, customer feedback, stock issues, and competitor activity, with daily reporting updates
- Help develop in-store training and initiatives to drive sales
- Available to work weekends, mid-shifts and closing shifts
- Available to cover other stores such as Harrods, Harvey Nichols and Liberty
- Rules we live by
- | Rules you live by
- Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity.
- Have No Fear - Innovate, solve problems
- Own Every Decision - Work together, get results
- Quality Matters – Not only with product but we see it in our people
- Make Shit Happen - Be disciplined, be competitive
Benefits
- Paid Time Off
- Clothing Allowance
- Generous Employee Discount
- Paid Parental Leave
_ rag & bone is an EEO/Affirmative Action Employer.
No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Retail Coordinator in City of Westminster employer: Rag & Bone
rag & bone is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and commercial acumen thrive. As a Retail Coordinator, you will benefit from comprehensive training and growth opportunities while working in the vibrant retail environment of London, with access to prestigious locations like Selfridges, Harrods, Harvey Nichols, and Liberty. Join us to be part of a team that values innovation and empowers you to make a meaningful impact in the contemporary womenswear market.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Coordinator in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rag & Bone, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rag & Bone!
We think you need these skills to ace Retail Coordinator in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rag & Bone, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rag & Bone and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rag & Bone that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rag & Bone
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
