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- Tasks: Assist customers in selecting stylish, sustainable furniture and create an amazing shopping experience.
- Company: Raft Furniture, a family-run business focused on sustainability and quality craftsmanship.
- Benefits: Competitive salary of £32,000 plus commission, with extensive sales training provided.
- Other info: Flexible, fast-paced environment with opportunities for personal growth.
- Why this job: Join a passionate team and help customers find their perfect home furnishings.
- Qualifications: Strong communication skills and a love for furniture design are essential.
The predicted salary is between 32000 - 32000 £ per year.
Raft Furniture is a family-run business dedicated to sustainability, quality craftsmanship, and timeless design. Known for our handmade sofas which we craft above our showroom in London, we also produce reclaimed teak furniture in Indonesia. Raft offers a versatile range of elegant home furnishings to suit every room, combining style with environmental responsibility. Our transparent processes and commitment to quality are supported by a passionate and collaborative team of furniture enthusiasts.
This is a full-time, on-site sales role based in House of Raft, Cricklewood, London. The role involves assisting customers with product selection, providing detailed knowledge of our end-to-end process (extensive sales training provided), and creating an exceptional in-store shopping experience and atmosphere among colleagues.
Responsibilities include:
- Showcasing products
- Handling customer inquiries
- Meeting sales targets
- Operating the webchat
- Keeping the showroom up to the standards set out by our Visual Merchandiser
Qualifications:
- Strong Communication and Customer Service skills to engage with clients effectively and provide personalised solutions
- Experience in retail sales with a broad range of clients
- Knowledge or interest in furniture design and manufacturing
- Experience with Zendesk or Webchat
- Ability to work in a collaborative, team-oriented environment - a people person!
- Passion for sustainable practices and high-quality craftsmanship
- Prior experience in a furniture or luxury home goods retail setting is a plus but not essential
- Flexibility and adaptability to meet the needs of a fast-paced retail environment
- Experience with interior design tools excellent
Pay £32,000 (including base salary + commission)
Furniture Sales Advisor in London employer: Raft Furniture
Contact Detail:
Raft Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Advisor in London
✨Tip Number 1
Get to know Raft Furniture inside out! Familiarise yourself with their products, values, and sustainability practices. This way, when you chat with the team or potential customers, you can show off your passion and knowledge, making you stand out.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to simulate customer interactions. The better you are at engaging with clients and providing personalised solutions, the more likely you are to impress during interviews.
✨Tip Number 3
Show your enthusiasm for teamwork! Raft values a collaborative environment, so be ready to share examples of how you've worked well in teams before. Highlighting your people skills will help you fit right in with their passionate crew.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Raft family and contributing to their mission of quality craftsmanship and sustainability.
We think you need these skills to ace Furniture Sales Advisor in London
Some tips for your application 🫡
Show Your Passion for Furniture: When you're writing your application, let your love for furniture and design shine through! Share any personal experiences or interests that connect you to the world of home furnishings. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do at Raft.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Furniture Sales Advisor. Mention your customer service experience and any retail sales achievements. We appreciate when candidates take the time to show us why they’re a great fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our family-run business!
How to prepare for a job interview at Raft Furniture
✨Know Your Stuff
Familiarise yourself with Raft Furniture's products and values. Understand their commitment to sustainability and craftsmanship, as well as the specifics of their handmade sofas and reclaimed teak furniture. This knowledge will help you engage confidently with customers and demonstrate your passion for the brand.
✨Show Off Your People Skills
As a Furniture Sales Advisor, strong communication and customer service skills are key. Prepare examples from your past experiences where you've successfully engaged with clients or resolved inquiries. Highlight your ability to create a welcoming atmosphere and work collaboratively with colleagues.
✨Get Comfortable with Tech
Since the role involves operating webchat and possibly using tools like Zendesk, brush up on your tech skills. If you have experience with these platforms, be ready to discuss how you've used them to enhance customer interactions in previous roles.
✨Embrace Flexibility
Retail can be unpredictable, so show that you're adaptable and ready to meet the fast-paced demands of the showroom. Think of times when you've had to adjust quickly to changes or challenges in a work environment, and be prepared to share those stories.