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- Tasks: Assist customers in selecting stylish, sustainable furniture and create an amazing shopping experience.
- Company: Join Raft Furniture, a family-run business committed to quality and sustainability.
- Benefits: Earn £32,000 with base salary plus commission, and enjoy a collaborative work environment.
- Other info: Flexible, fast-paced retail environment with opportunities for growth.
- Why this job: Be part of a passionate team and help customers find their perfect home furnishings.
- Qualifications: Strong communication skills and a love for furniture design are essential.
The predicted salary is between 32000 - 32000 £ per year.
Raft Furniture is a family-run business dedicated to sustainability, quality craftsmanship, and timeless design. Known for our handmade sofas which we craft above our showroom in London, we also produce reclaimed teak furniture in Indonesia. Raft offers a versatile range of elegant home furnishings to suit every room, combining style with environmental responsibility. Our transparent processes and commitment to quality are supported by a passionate and collaborative team of furniture enthusiasts.
This is a full-time, on-site sales role based in House of Raft, Cricklewood, London. The role involves assisting customers with product selection, providing detailed knowledge of our end-to-end process (extensive sales training provided), and creating an exceptional in-store shopping experience and atmosphere among colleagues.
Responsibilities include:
- Showcasing products
- Handling customer inquiries
- Meeting sales targets
- Operating the webchat
- Keeping the showroom up to the standards set out by our Visual Merchandiser
Qualifications:
- Strong Communication and Customer Service skills to engage with clients effectively and provide personalised solutions
- Experience in retail sales with a broad range of clients
- Knowledge or interest in furniture design and manufacturing
- Experience with Zendesk or Webchat
- Ability to work in a collaborative, team-oriented environment - a people person!
- Passion for sustainable practices and high-quality craftsmanship
- Prior experience in a furniture or luxury home goods retail setting is a plus but not essential
- Flexibility and adaptability to meet the needs of a fast-paced retail environment
- Experience with interior design tools excellent
Pay £32,000 (including base salary + commission)
Furniture Sales Advisor employer: Raft Furniture
Contact Detail:
Raft Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Sales Advisor
✨Tip Number 1
Get to know Raft Furniture inside out! Familiarise yourself with our products, sustainability practices, and the craftsmanship behind our furniture. This knowledge will help you connect with customers and show them why our pieces are special.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the more natural it will feel when you're helping clients find their perfect piece.
✨Tip Number 3
Show your passion for furniture design! Whether it's through a portfolio of your own ideas or simply discussing trends, let your enthusiasm shine. Customers love to see genuine interest and expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team at Raft Furniture. Don’t miss out on this opportunity!
We think you need these skills to ace Furniture Sales Advisor
Some tips for your application 🫡
Show Your Passion for Furniture: When you're writing your application, let your love for furniture and design shine through! Share any personal experiences or interests that connect you to the world of home furnishings. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do at Raft.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Furniture Sales Advisor. Mention any relevant retail experience and how you've successfully engaged with customers in the past. We appreciate when candidates take the time to show us why they're a great fit!
Be Personable and Authentic: We’re all about creating a warm and welcoming atmosphere, so let your personality come through in your writing! Use a friendly tone and don’t be afraid to share a bit about yourself. We want to know who you are beyond your qualifications, as we value a collaborative team spirit.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at Raft Furniture
✨Know Your Stuff
Familiarise yourself with Raft Furniture's products and values. Understand their commitment to sustainability and craftsmanship, as well as the specifics of their handmade sofas and reclaimed teak furniture. This knowledge will help you engage confidently with customers and demonstrate your passion for the brand.
✨Show Off Your People Skills
As a Furniture Sales Advisor, strong communication and customer service skills are key. Prepare examples from your past experiences where you've successfully engaged with clients or resolved inquiries. Highlight your ability to create a welcoming atmosphere and work collaboratively with colleagues.
✨Get Comfortable with Tech
Since the role involves operating webchat and possibly using tools like Zendesk, brush up on your tech skills. If you have experience with these platforms, be ready to discuss how you've used them to enhance customer interactions. If not, show your willingness to learn and adapt.
✨Embrace Flexibility
Retail can be unpredictable, so be prepared to discuss how you've adapted to changing situations in previous roles. Share examples that showcase your flexibility and ability to thrive in a fast-paced environment, which is essential for meeting sales targets and maintaining showroom standards.