Part - Time Room Attendant
Part - Time Room Attendant

Part - Time Room Attendant

London Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Room Attendant, ensuring guest rooms shine with 5-star cleanliness.
  • Company: Be part of The Raffles, a luxury hotel known for exceptional service and elegance.
  • Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for growth in hospitality.
  • Why this job: Make a difference in guests' experiences while working in a prestigious environment.
  • Qualifications: Bring your cleaning skills, teamwork spirit, and passion for excellent service.
  • Other info: Ideal for those seeking part-time work in a dynamic, luxury setting.

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To clean and maintain allocated guest rooms and corridors up to The Raffles standards, maintaining cleaning equipment and store rooms to ensure an outstanding 5-star environment and seamless guest experience. To work closely with the House Porter team to provide all necessary supplies and amenities to guest rooms, to maximum guest satisfaction by providing an intuitive service. To act as an ambassador of the Raffles Values during your interactions with guests and colleagues.

Responsibilities

Operation

  • Provide the housekeeping service in time and according to the guest preferences.
  • Support morning shift when arrival with the cleaning.
  • Maintain cleaning equipment in good working condition.
  • Report any loss/damage to linen, furniture, fixtures, or equipment to Supervisor.
  • Use the right cleaning chemicals on all surfaces as per standards and training given.
  • Ensure service area is well stocked with necessary products and always cleaned.
  • Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action.
  • Report and handle lost property found in the rooms according to the Lost and Found policy.
  • Perform all duties with care towards our guests, ensuring utmost guest satisfaction.
  • Respect guest privacy by being quiet and respectful in corridors and service areas.
  • Maintain a clean and efficient “5 Star” floor section in line with Raffles standards and LQA.
  • Participate in the daily departmental line-up meeting.
  • Take on additional responsibilities in the absence of line managers or senior employees.
  • Perform other duties as required, including working in different departments or restaurants than usual.

Health and Safety

  • Report and rectify all potential and actual hazards immediately.
  • Be familiar with all departmental Fire, Emergency, and Bomb procedures.
  • Ensure the safety of persons and property within the premises by adhering to laws and ordinances and pre-planning for hazards.
  • Promote awareness of Health and Safety in all tasks and activities.

Scope Of Position

To clean and maintain allocated guest rooms and corridors to The Raffles standards, supporting the House Porter team, and acting as an ambassador of Raffles Values.

Qualifications, Skills & Experience

Essential

  • Exceptional cleaning skills with attention to detail.
  • Enthusiasm and commitment to excellent service.
  • Ability to work within a team.
  • Professional and well-groomed appearance.
  • Proven ability to deliver high service levels under pressure.
  • Excellent communication and customer service skills.
  • Strong time management and multi-tasking skills.
  • Willingness to work a 24h operational schedule if needed.

Desirable

  • Experience in a luxury hotel environment with standards like LQA or Forbes 5*.

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Part - Time Room Attendant employer: RAFFLES

At Raffles, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence in service. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the luxury hospitality sector. Working in our prestigious location not only provides a chance to be part of a renowned brand but also allows you to contribute to creating unforgettable experiences for our guests.
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Contact Detail:

RAFFLES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part - Time Room Attendant

✨Tip Number 1

Familiarise yourself with the Raffles brand and its values. Understanding their commitment to exceptional service will help you align your approach during interviews and interactions, showcasing that you are a perfect fit for their team.

✨Tip Number 2

Highlight any previous experience in luxury hotel environments during your conversations. If you've worked in similar settings, share specific examples of how you maintained high standards and contributed to guest satisfaction.

✨Tip Number 3

Demonstrate your cleaning skills and attention to detail by discussing your methods and techniques. Be prepared to talk about how you ensure cleanliness and organisation in your work, as this is crucial for the role.

✨Tip Number 4

Show enthusiasm for teamwork and collaboration. Since you'll be working closely with the House Porter team, express your willingness to support others and contribute positively to the overall guest experience.

We think you need these skills to ace Part - Time Room Attendant

Exceptional Cleaning Skills
Attention to Detail
Customer Service Skills
Teamwork
Time Management
Multi-tasking
Communication Skills
Professional Appearance
Ability to Work Under Pressure
Knowledge of Health and Safety Procedures
Familiarity with Luxury Hotel Standards
Adaptability
Commitment to Excellent Service

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your cleaning skills and any relevant experience in the hospitality industry. Emphasise your attention to detail and ability to work under pressure, as these are crucial for a Room Attendant role.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for providing excellent service and maintaining high standards. Mention your commitment to guest satisfaction and how you embody the values of Raffles in your work.

Highlight Relevant Experience: If you have previous experience in a luxury hotel or similar environment, be sure to include specific examples of your responsibilities and achievements. This will demonstrate your capability to meet the expectations of the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this position.

How to prepare for a job interview at RAFFLES

✨Showcase Your Cleaning Skills

Be prepared to discuss your exceptional cleaning skills and attention to detail. You might be asked about specific techniques or products you prefer, so think of examples that demonstrate your expertise in maintaining high standards.

✨Emphasise Teamwork

Since the role involves working closely with the House Porter team, highlight your ability to work within a team. Share experiences where you collaborated effectively with colleagues to enhance guest satisfaction.

✨Demonstrate Customer Service Excellence

Prepare to talk about your commitment to excellent service. Think of situations where you went above and beyond for guests, as this will show your enthusiasm for providing an outstanding experience.

✨Understand Health and Safety Protocols

Familiarise yourself with health and safety procedures relevant to the role. Be ready to discuss how you would handle potential hazards and ensure guest safety, as this is crucial in a hospitality environment.

Part - Time Room Attendant
RAFFLES
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  • Part - Time Room Attendant

    London
    Full-Time

    Application deadline: 2027-08-10

  • R

    RAFFLES

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