Raffles London is seeking a Reservations Executive to manage accurate and efficient hotel room reservations, ensuring the highest level of personal service. You will process reservations, handle modifications, cancellations, and re-bookings, and collaborate with other departments to deliver exceptional guest experiences.
The role requires proactive, independent work during high-demand periods, with experience in luxury hospitality and a strong knowledge of Opera and MS Office tools.
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Luxury Reservations Specialist — Guest Experience & Upsell employer: Raffles
Raffles London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With generous benefits such as 28 days of holiday, enhanced pay schemes, and extensive development opportunities, team members are empowered to thrive in their roles while enjoying the luxurious environment of one of London's top-tier hotels. Join us to be part of a diverse team that values respect, integrity, and excellence, all while delivering unforgettable experiences to our guests.
